Etaprise
AI-powered Field Service Management for Enterprises & Residential Businesses
What is Etaprise? Complete Overview
Etaprise is an AI-powered field service management platform designed to maximize productivity, boost profits, and enhance customer satisfaction for both enterprise and residential service businesses. The all-in-one solution leverages artificial intelligence for intelligent scheduling, augmented reality remote assistance, automated lead generation, and comprehensive field service management. Etaprise helps businesses modernize their operations by replacing multiple tools with a single platform that handles everything from appointment booking to billing, fleet management to inventory control. The system is particularly valuable for HVAC, plumbing, electrical, and other home service businesses looking to optimize their field operations.
Etaprise Interface & Screenshots
Etaprise Official screenshot of the tool interface
What Can Etaprise Do? Key Features
AI-Powered Scheduling
Etaprise's intelligent scheduling algorithm optimizes technician assignments using data-driven approaches, prioritizing urgent tasks and minimizing downtime. The system continuously adapts to changing variables while maintaining focus on customer preferences.
Augmented Reality Remote Assistance
Field technicians receive real-time visual guidance through AR technology, enabling hands-free collaboration with remote experts. The solution integrates with existing systems to deliver context-based assistance dynamically.
AI Lead Generation
The platform automates lead engagement with personalized responses, manages outreach campaigns, and handles even 'Not Interested' scenarios intelligently to supercharge sales pipelines.
Knowledge AI with RAG
Etaprise transforms static documents into interactive resources using Retrieval Augmented Generation, enabling field technicians to quickly uncover insights and streamline information retrieval.
Voice AI Task Management
Technicians can manage tasks hands-free while on the go, with voice commands handling administrative work to maximize productive 'windshield time' between jobs.
Comprehensive Field Service Suite
Includes work order management, dispatch board, license tracking, asset management, inventory control, contract management, fleet tracking, and mobile payment processing - all in one platform.
Best Etaprise Use Cases & Applications
HVAC Service Optimization
An HVAC company uses Etaprise to handle seasonal demand spikes, with AI scheduling ensuring urgent repair calls are prioritized while preventive maintenance appointments are optimally slotted.
Plumbing Business Expansion
A growing plumbing business implements Etaprise's lead generation AI to automate customer inquiries and appointment scheduling, allowing them to handle 40% more service calls without additional staff.
Multi-Technician Field Service
An electrical contractor with 15 technicians uses the augmented reality features to provide remote expert guidance on complex jobs, reducing callback rates by 25%.
Facilities Management
A commercial property manager utilizes Etaprise's asset tracking and predictive maintenance features to proactively service building systems before failures occur.
How to Use Etaprise: Step-by-Step Guide
Start a free trial or book a demo through the website to explore the platform's capabilities.
Set up your business profile, including service categories, technician teams, and operational territories.
Configure AI settings for your priorities - whether optimizing for scheduling efficiency, lead conversion, or technician productivity.
Import or create customer records, service contracts, and inventory items to populate your system.
Begin managing appointments, dispatching technicians, and tracking jobs through the intuitive dashboard interface.
Utilize reporting dashboards to monitor KPIs, technician performance, and business profitability.
Etaprise Pros and Cons: Honest Review
Pros
Considerations
Is Etaprise Worth It? FAQ & Reviews
Etaprise is ideal for residential and commercial field service businesses including HVAC, plumbing, electrical, appliance repair, and facilities management companies.
The AI analyzes technician skills, location, job urgency, customer preferences and historical data to optimize schedules dynamically while minimizing travel time.
Yes, Etaprise offers integrations with QuickBooks Online and Xero for seamless financial management.
Yes, Etaprise provides native iOS and Android apps with full functionality including AR assistance and voice commands.
Implementation time varies by business size but most customers are operational within 2-4 weeks with basic training provided.