AIHelp
AI-powered in-app support and customer service platform
What is AIHelp? Complete Overview
AIHelp is an advanced AI-powered customer support and in-app ticketing system designed to help businesses provide exceptional customer service. It offers a comprehensive suite of tools including AI chatbots, in-app messaging, customizable forms, and push notifications to enhance customer engagement and satisfaction. The platform is particularly valuable for mobile apps and games, helping them improve user retention and rankings. AIHelp's solutions are flexible enough to handle complex business needs while scaling with your growth. With support for multiple platforms and a highly customizable interface, AIHelp enables businesses to deliver personalized support experiences that feel seamless and magical to end-users.
AIHelp Interface & Screenshots
AIHelp Official screenshot of the tool interface
What Can AIHelp Do? Key Features
AI Chatbot
AIHelp's intelligent chatbot provides instant responses to customer queries, resolving up to 80% of common issues automatically. The chatbot has a conversational feel that makes interactions natural, with many users not realizing they're initially speaking with a bot. It learns from interactions to continuously improve response accuracy.
In-App Messaging
The SDK provides seamless in-app messaging capabilities that receive 8x higher response rates than push notifications. This allows for direct, contextual communication with users while they're engaged with your app, leading to better resolution rates and customer satisfaction.
Customizable Forms
Create smart auto-forms that adapt to user needs, collecting precise information to route support requests efficiently. The forms are fully customizable to match your brand and specific business requirements.
Multi-Platform Support
AIHelp supports all major platforms with high stability and functionality. The technology stack is designed to be fast and reliable, making integration straightforward for developers across different environments.
In-App Operations
Beyond support, AIHelp enables proactive engagement through in-app operations. You can reach out to users with relevant information, offers, or conversations at strategic moments to enhance their experience.
Push Notifications
Complement your support strategy with targeted push notifications that keep users informed and engaged even when they're not actively using your app.
Best AIHelp Use Cases & Applications
Mobile Game Support
Game developers integrate AIHelp to provide instant support for common gameplay issues, account problems, and purchase inquiries. The system helps maintain high user satisfaction and retention rates, contributing to better app store rankings.
E-commerce Customer Service
Online retailers use AIHelp's chatbot to handle order inquiries, returns, and product questions, reducing support ticket volume while maintaining quick response times for more complex issues.
SaaS Product Support
Software companies implement AIHelp to offer contextual in-app assistance, guiding users through features and troubleshooting without interrupting their workflow.
How to Use AIHelp: Step-by-Step Guide
Sign up for a free trial on the AIHelp website and create your account to access the dashboard.
Download and integrate the AIHelp SDK into your mobile app or web platform. The SDK comes with comprehensive documentation for easy implementation.
Configure your support workflows in the dashboard, setting up chatbots, response templates, and routing rules based on your business needs.
Customize the appearance and behavior of the chat interface to match your brand identity and user experience guidelines.
Launch the support system in your app and monitor performance through the analytics dashboard, making adjustments as needed.
AIHelp Pros and Cons: Honest Review
Pros
Considerations
Is AIHelp Worth It? FAQ & Reviews
AIHelp supports all major mobile and web platforms with SDKs designed for easy integration across different technological stacks.
The AI chatbot resolves approximately 80% of common customer issues automatically, with continuous learning capabilities that improve its effectiveness over time.
Yes, AIHelp offers extensive customization options to match your brand identity, including colors, logos, and conversation flows.
Yes, AIHelp offers a free trial that includes basic functionality so you can evaluate the platform before committing to a paid plan.
AIHelp's in-app messaging receives 8x higher response rates than push notifications and provides more contextual, timely support compared to email or phone support.