Theyfy
Create intelligent AI chatbots & lifelike avatar assistants for your business
What is Theyfy? Complete Overview
Theyfy is an innovative AI assistant platform that offers two powerful modes for businesses: a text-based chatbot (Theyfy Lite) and a lifelike avatar assistant (Theyfy Live). The platform helps businesses enhance customer engagement, support, and sales by deploying AI assistants that understand their specific needs. Theyfy's assistants can be trained on business data, website content, FAQs, or uploaded documents to provide personalized responses. The text-based chatbot is ideal for efficient customer service, while the avatar assistant adds emotional impact with realistic voice and lip-sync. Theyfy is designed for businesses of all sizes looking to improve customer interactions, reduce support costs, and create memorable brand experiences.
Theyfy Interface & Screenshots
Theyfy Official screenshot of the tool interface
What Can Theyfy Do? Key Features
Dual Assistant Modes
Theyfy offers two distinct AI assistant options: Theyfy Lite (text-based) and Theyfy Live (avatar-based). This flexibility allows businesses to choose the right interaction style for their needs, whether they prioritize efficiency (Lite) or engagement (Live). Both modes share the same intelligent backend but present different user experiences.
Customizable Personality
Both assistant types can be customized to match your brand's tone and personality. You can adjust response styles, formality levels, and even incorporate brand-specific language to create a consistent customer experience that aligns with your company's voice.
Business Data Training
Theyfy assistants learn from your specific business content, including website information, FAQs, and uploaded documents. This ensures responses are accurate, relevant, and tailored to your products/services. The AI continually improves as it interacts with more customers.
Real-time Analytics
The platform provides a comprehensive usage dashboard showing conversation history, user queries, and assistant performance metrics. These insights help businesses identify common customer questions, measure engagement, and optimize their AI assistant's effectiveness.
Multi-platform Deployment
Theyfy assistants work seamlessly across all devices and platforms. They can be instantly deployed on websites, mobile apps, or other digital properties with simple integration, ensuring consistent customer service regardless of how users access your business.
Avatar Customization (Theyfy Live)
The Live version offers multiple avatar options that can be matched to your brand or industry. Businesses can choose different avatars for various use cases (e.g., support vs. sales) and customize their appearance to create a memorable brand experience.
Best Theyfy Use Cases & Applications
24/7 Customer Support
Businesses use Theyfy Lite to handle common customer queries outside business hours, reducing support costs while maintaining quick response times. The AI can answer FAQs, troubleshoot issues, and escalate complex cases to human agents when needed.
Interactive Product Demos
Theyfy Live's avatar assistants are ideal for showcasing products/services on landing pages. The lifelike presenter can demonstrate features, answer questions in real-time, and guide visitors through interactive experiences that increase conversions.
Sales Qualification
Both assistant types can engage visitors, ask qualifying questions, and route hot leads to sales teams with full conversation history. This ensures sales reps have context while filtering out unqualified inquiries automatically.
Employee Onboarding
Companies deploy Theyfy internally as a training assistant that new hires can interact with to learn policies, procedures, and systems. The avatar version is particularly effective for demonstrating software workflows.
How to Use Theyfy: Step-by-Step Guide
Sign up for a free Theyfy account and choose between Lite (text) or Live (avatar) assistant mode. The platform will guide you through initial setup with clear instructions and optional templates.
Train your assistant by connecting it to your website, uploading FAQs/documentation, or manually inputting key information about your business. This training ensures accurate, relevant responses to customer queries.
Customize your assistant's personality, tone, and (for Live) avatar appearance. Adjust settings to match your brand voice and choose from various visual/audio options for avatar assistants.
Integrate the assistant on your website or app using the provided embed code or API. Theyfy offers simple one-click deployment options for most platforms with no coding required.
Monitor performance through the analytics dashboard, review conversations, and continuously improve your assistant by updating its knowledge base based on real customer interactions.
Theyfy Pros and Cons: Honest Review
Pros
Considerations
Is Theyfy Worth It? FAQ & Reviews
Theyfy Lite is a text-based chatbot for efficient queries, while Live adds lifelike avatars with voice and lip-sync for more engaging interactions. Both use the same AI brain but offer different user experiences.
Yes, you can upgrade from Lite to Live at any time, and your assistant's knowledge base and settings will carry over to the new version.
Basic setup takes under 30 minutes. Training the assistant depends on your content volume, but the system provides tools to accelerate the process.
Yes, all conversations are encrypted, and you control what data the assistant can access. Theyfy adheres to strict privacy standards for business data protection.
Enterprise plans include CRM integrations. Other plans can connect via Zapier or basic webhooks for lead capture.