WhatzCRM
AI-Powered WhatsApp CRM for Business Growth
What is WhatzCRM? Complete Overview
WhatzCRM is an AI-powered WhatsApp CRM software designed to help businesses automate and optimize their customer interactions on WhatsApp. It offers a suite of tools including chatbots, lead qualification, workflow automation, and campaign management, all integrated within the WhatsApp platform. The software is tailored for businesses looking to enhance customer engagement, streamline communication, and boost sales through automated and personalized WhatsApp messaging. Target audiences include SaaS platforms, digital magazines, gyms, subscription box services, and online learning apps, among others. WhatzCRM addresses key pain points such as low engagement, high churn rates, and inefficient customer onboarding by leveraging AI to deliver timely, relevant, and automated interactions.
WhatzCRM Interface & Screenshots
WhatzCRM Official screenshot of the tool interface
What Can WhatzCRM Do? Key Features
WhatsApp Chatbot Builder
Create custom chatbots for WhatsApp to handle customer inquiries, provide support, and automate responses. The AI-driven chatbot can understand and respond to customer queries in real-time, reducing the need for human intervention.
WhatsApp Lead Qualification Bot
Automatically qualify leads through WhatsApp by asking predefined questions and scoring leads based on their responses. This feature helps sales teams focus on high-potential leads.
Workflow Automation via WhatsApp
Set up automated workflows to send messages, follow-ups, and reminders based on customer actions or triggers. This ensures consistent and timely communication without manual effort.
WhatsApp Campaign Automation
Launch and manage marketing campaigns directly on WhatsApp. Schedule messages, track engagement, and optimize campaigns for better results.
AI-Powered Customer Segmentation
Use AI to segment customers based on behavior, preferences, and interactions. This allows for targeted messaging and personalized communication.
Unified WhatsApp Inbox
Manage all WhatsApp conversations from a single inbox, making it easy to track and respond to customer messages across different teams.
WhatsApp CRM for Mobile
Access and manage your WhatsApp CRM on the go with a mobile-friendly interface, ensuring you never miss a customer interaction.
Real-time Chat Transfer to Agent
Seamlessly transfer complex customer queries from chatbots to human agents for personalized support.
Best WhatzCRM Use Cases & Applications
SaaS Platforms: Improving Onboarding & Reducing Churn
A B2B SaaS provider used WhatzCRM to send automated WhatsApp walkthroughs, plan comparisons, and upgrade nudges, resulting in 3x higher trial-to-paid conversions and a 25% increase in onboarding completion.
Digital Magazines: Reducing Churn & Boosting Renewals
A niche publication automated WhatsApp alerts for subscription expiry and billing reminders, achieving a 40% drop in churn and a 60% open rate on renewal messages.
Gyms & Wellness Clubs: Boosting Member Engagement
Fitness chains used WhatsApp to deliver workout plans and class reminders, resulting in 2x more active members and a 30% boost in monthly renewals.
Subscription Boxes: Reducing Cancellations & Boosting Upsells
A D2C brand shared shipping updates and offered add-ons via WhatsApp, leading to a 50% reduction in cancellations and a 3x increase in upsell conversions.
Online Learning Apps: Improving Student Engagement
An edtech startup used WhatzCRM to share course links and track completion, achieving a 28% higher course completion rate and a 22% increase in plan renewals.
How to Use WhatzCRM: Step-by-Step Guide
Sign up for WhatzCRM and connect your WhatsApp Business account to the platform.
Set up your chatbot or automation workflows using the intuitive builder. Define triggers, responses, and actions based on your business needs.
Launch your first campaign or automation. Monitor performance through the dashboard and adjust settings as needed.
Engage with customers through the unified inbox, responding to messages and transferring chats to agents when necessary.
Analyze campaign results and customer interactions to refine your strategies and improve engagement.
WhatzCRM Pros and Cons: Honest Review
Pros
Considerations
Is WhatzCRM Worth It? FAQ & Reviews
Yes, WhatzCRM offers a free plan with basic features and limited messages. You can upgrade to a paid plan for more advanced functionalities.
Yes, WhatzCRM supports integrations with popular CRM platforms. Contact support for custom integration options.
The AI analyzes customer interactions and behaviors to automatically segment them into groups for targeted messaging.
Yes, WhatzCRM adheres to WhatsApp's Business API policies and guidelines to ensure compliance.
Support includes email assistance, documentation, and live chat for Pro and Enterprise users.