HelloBot
Omnichannel AI Agents for superior Customer Experience
What is HelloBot? Complete Overview
HelloBot is an advanced AI-powered platform that enables businesses to build and deploy multi-touchpoint AI agents across various customer engagement channels including WhatsApp, voice calls, landing pages, and mobile apps. The platform helps businesses automate and enhance their customer experience across the entire journey - from nurture to conversion and retention. HelloBot's proprietary Agentic AI framework, powered by large language models (LLMs), allows for seamless, contextual conversations that drive revenue growth. The solution is particularly valuable for medium and large enterprises across various industries including e-commerce, automobile, real estate, healthcare, education, and manufacturing.
HelloBot Interface & Screenshots
HelloBot Official screenshot of the tool interface
What Can HelloBot Do? Key Features
AI Agents
HelloBot's AI Agents enable seamless and contextual conversations across WhatsApp, Voice, Website, and all customer channels to nurture, convert, and retain customers. Powered by the proprietary Agentic AI framework and assisted by LLMs, these agents provide human-like interactions at scale.
GenAI Assistants
Deliver personalized engagement at scale with HelloBot's GenAI Assistants. These drive lead generation & qualification, provide assistance, and improve customer satisfaction by leveraging your existing marketing material and content repository. The intuitive and secure system works with LLMs of your choice.
Flow-based Assistants
Automate customer interactions with no-code flow builders. Handle FAQs, lead qualification, and instant support with 24/7 availability across all digital channels. Complex interactions are enabled through key app integrations, making it easy to deploy without technical expertise.
WhatsApp GenAI Agents
Transform customer engagement through WhatsApp with HelloBot's Conversational AI. Automate marketing, support, transactions, and re-engagement within the world's most-used messaging platform. The solution integrates with advanced language models like ChatGPT for human-like conversations at scale.
Omnichannel Capabilities
HelloBot provides true omnichannel engagement, allowing businesses to interact with customers seamlessly across WhatsApp, voice, websites, mobile apps, and more. This ensures consistent customer experience regardless of the channel used for communication.
Best HelloBot Use Cases & Applications
E-commerce Customer Engagement
HelloBot helps e-commerce businesses automate marketing, sales, and support through WhatsApp. From product recommendations to order tracking and returns, the AI agents handle the entire customer journey, reducing response times and increasing conversion rates.
Automobile Dealership Support
Auto dealerships use HelloBot to provide instant information about new models, schedule test drives, and notify customers about special offers. The 24/7 availability improves lead qualification and customer satisfaction.
Healthcare Information Service
Healthcare providers deploy HelloBot chatbots to offer first-level primary care information, answer FAQs, and triage patient inquiries. This reduces the burden on medical staff while ensuring patients get immediate responses.
Educational Institution Communication
Schools and universities use HelloBot to transform student interactions via website and social media. The platform handles admissions queries, event information, and emergency notifications efficiently.
How to Use HelloBot: Step-by-Step Guide
Start with a free 7-day trial to explore HelloBot's capabilities in a sandbox environment. No credit card is required and there's zero setup cost.
Choose your primary engagement channel (WhatsApp, voice, web, etc.) and configure basic automation like welcome messages and out-of-office responses.
Build custom chatbot flows using the no-code flow builder or leverage pre-built templates from the catalog. Integrate with your existing systems like CRM or e-commerce platforms.
Launch your AI agents across selected channels. Monitor performance through HelloBot's analytics dashboard to track engagement, conversion rates, and customer satisfaction metrics.
Scale your deployment by adding more channels, advanced features like GenAI conversations, or expanding to enterprise-grade capabilities as your needs grow.
HelloBot Pros and Cons: Honest Review
Pros
Considerations
Is HelloBot Worth It? FAQ & Reviews
WhatsApp Marketing Campaign pricing varies by conversation type in India: ₹0.73 for marketing, ₹0.31 for utility, ₹0.16 for authentication, and ₹0.29 for service conversations.
Yes, charges apply according to your chosen pricing plan. Contact HelloBot's product experts for final pricing details.
Yes, the Growth plan can be customized with Enterprise features based on business requirements.
During the 7-day trial, messages go from HelloBot's sandbox number with a limit of 5 test contacts for internal testing purposes only.
No, there is no charge for Meta approved WhatsApp templates.