Ulai
AI Voice Agent Platform for Enterprises
What is Ulai? Complete Overview
Ulai is a full-stack platform designed to build and deploy intelligent voice and text agents for enterprises. It offers hyper-personalized AI agents that can answer, sell, and support across phone, WhatsApp, and web. The platform is purpose-built to reduce support load, increase revenue, and deliver 24/7 engagement at enterprise scale. Ulai's AI agents are capable of holding natural conversations, automating support and sales, and never missing a call. The platform supports 30+ languages and dialects, ensuring global reach. It is ideal for businesses looking to automate customer interactions while maintaining a human-like touch.
Ulai Interface & Screenshots
Ulai Official screenshot of the tool interface
What Can Ulai Do? Key Features
Human-Like AI Voice Agents
Ulai's voice agents hold natural conversations, automate support and sales, and never miss a call. They are built to scale and can handle high call volumes with ease.
Custom Chat Agents
Deploy chat agents with rich functionality and deep interface control. These agents are seamless to build and effortless to manage, offering more than just basic chat functionality.
Blazing Fast Performance
Ulai's low latency architecture ensures voice and text responses feel instant and natural, just like human conversations.
Smart Turn Taking & Interruption Handling
Ulai agents listen like pros, pausing when interrupted, resuming when needed, and never talking over users.
Speak Their Language
Connect globally with support for 30+ languages and dialects, optimized for both voice and text across channels.
Always Up-To-Date Knowledge
Sync agents directly with documentation or help centers for always updated responses.
Hyper Realistic Voice Options
Choose from thousands of lifelike voice models or integrate your own TTS engine to deliver hyper-personalized audio.
Omnichannel Continuity
From WhatsApp to Web Chat to voice calls, Ulai ensures consistent conversations across every touchpoint.
Custom Function Calling
Trigger workflows, automate tasks, and execute backend logic—all from within the chat or call on any channel.
Built-In Compliance & Audit Trail
Stay enterprise-ready with complete interaction logs, audit trails, and built-in compliance features.
Best Ulai Use Cases & Applications
Contact Center & BPO
Enhance agent productivity and deliver seamless 24/7 customer support through intelligent automation. Handle high call volumes with AI agents, reduce wait times, and increase first call resolution.
Ecommerce
Automate FAQs, appointment booking, and lead capture. Enable voice + chat support across languages to maintain consistency in scripts and compliance.
Healthcare
Use Ulai to automate patient interactions, appointment scheduling, and follow-ups, ensuring 24/7 support without additional staffing costs.
Banking
Automate customer inquiries, transaction updates, and support requests, reducing operational costs while maintaining high service quality.
How to Use Ulai: Step-by-Step Guide
Sign up for a free trial or book a demo to explore Ulai's capabilities.
Utilize the voice AI API and intuitive agent builder to create custom voice AI agents effortlessly.
Perform comprehensive agent testing with built-in test LLM features to ensure seamless handling of edge cases.
Deploy your agents to phone calls, web calls, SMS, and more with ease.
Monitor success rates, latency, and user sentiment through the call history dashboard to quickly identify and resolve issues.
Ulai Pros and Cons: Honest Review
Pros
Considerations
Is Ulai Worth It? FAQ & Reviews
Ulai is a full-stack platform to build and deploy intelligent voice and text agents with real-time control, analytics, and enterprise-grade performance.
Ulai helps businesses reduce support load, increase revenue, and deliver 24/7 engagement at enterprise scale through hyper-personalized AI agents.
Yes, Ulai offers a free plan for startups with 11M characters and 3 months free, making it accessible for small businesses.
Yes, Ulai is built to scale and can handle high call volumes with ease, ensuring no missed calls.
Yes, Ulai allows integration with your existing phone number for seamless customer interactions.