Diligent
AI agents for KYC/AML operations, trusted by leading banks and fintechs
What is Diligent? Complete Overview
Diligent provides AI-powered agents designed to automate and enhance KYC (Know Your Customer) and AML (Anti-Money Laundering) workflows for financial institutions. These AI agents are trusted by leading fintechs and banks to streamline risk and compliance operations, significantly reducing manual workloads and improving efficiency. The tool is built to supercharge human teams by automating repetitive tasks, allowing compliance professionals to focus on higher-value activities. Diligent's AI agents are secure, auditable, and integrate seamlessly with existing systems, making them ideal for enterprises looking to enhance their compliance operations without overhauling their current infrastructure.
Diligent Interface & Screenshots
Diligent Official screenshot of the tool interface
What Can Diligent Do? Key Features
Workflow Automation
Diligent AI agents automate the most manual KYC/AML workflows, such as risk reviews, alert remediation, and document processing. This reduces the time and effort required for compliance teams to handle repetitive tasks, allowing them to focus on more strategic activities.
System Integration
The AI agents can be easily integrated into your existing stack via API, the Diligent Portal, or through native integrations with screening tools. This ensures a smooth transition and minimal disruption to your current operations.
Customizable Policies
You can upload your risk policies and procedures to teach the AI agent how to run checks in a way that aligns with your specific requirements. This ensures that the agent operates in a customized and auditable manner.
Human Oversight
Diligent keeps humans in the loop by allowing analysts to review the AI agent's work before full automation is scaled. This ensures that the system is reliable and meets your standards before full deployment.
Risk Detection
The AI agents enhance risk detection by replacing unpredictable manual checks with deep, structured, and auditable AI research. This leads to more consistent and accurate risk assessments.
Best Diligent Use Cases & Applications
Merchant Risk Agent
Automatically investigate merchant websites, social media, reviews, and registry filings to identify risky businesses and reduce onboarding time.
Screening Agent
Automatically remediate false positive alerts from your Sanctions/PEP/AdverseMedia provider, improving efficiency and accuracy.
Document Verification Agent
Automatically verify whether customer documents match your policy and requirements, reducing manual checks and speeding up the process.
How to Use Diligent: Step-by-Step Guide
Identify the most manual KYC/AML workflows you want to automate, such as risk reviews, alert remediation, or document processing.
Connect the AI agent to your existing systems via API, the Diligent Portal, or through native integrations with screening tools.
Upload your risk policies and procedures to customize the AI agent's checks and ensure they align with your specific requirements.
Deploy the agent in production with analyst review to ensure it meets your standards before scaling automation.
Diligent Pros and Cons: Honest Review
Pros
Considerations
Is Diligent Worth It? FAQ & Reviews
Diligent offers AI solutions that enhance risk and AML compliance teams by automating and strengthening customer due diligence controls. It helps streamline workflows like risk investigations, document reviews, and alert remediation.
No, Diligent integrates seamlessly with your current systems and vendors. You can use the UI or API to integrate it into your internal tooling, with minimal setup time.
Yes, Diligent uses modern AI (Large Language Models) to automate tedious tasks while following your specific workflows and policies. It leaves a comprehensive audit trail and is designed to be transparent and compliant.