CoxPost
Complete Social Media Manager & Chatbot Builder for Businesses
What is CoxPost? Complete Overview
CoxPost is an all-in-one social media management and chatbot platform designed to help businesses automate their marketing efforts across multiple channels. It combines AI-powered chatbots, social media scheduling, eCommerce capabilities, and email/SMS marketing in a single platform. The tool solves key pain points like time-consuming social media management, lack of 24/7 customer engagement, and fragmented marketing tools by providing unified automation solutions. CoxPost is ideal for small businesses, freelancers, digital agencies, and various service providers looking to streamline their social media presence, automate customer interactions, and boost sales through integrated eCommerce features.
CoxPost Interface & Screenshots
CoxPost Official screenshot of the tool interface
What Can CoxPost Do? Key Features
AI-Powered Chatbots
Create intelligent chatbots for Facebook Messenger and Instagram using a drag-and-drop builder. Comes with 30 ready-to-use templates for quick setup. The chatbots can handle customer inquiries, qualify leads, and even process orders 24/7 without human intervention.
Comment & Reply Automation
Automatically respond to comments on Facebook and Instagram posts with keyword-based replies. Includes features like private message replies, template saving, and subscriber segmentation to maintain engagement while saving time on manual responses.
Social Media Scheduling
Schedule posts across multiple platforms including Facebook, Instagram, LinkedIn, and more. Supports various post types like images, videos, carousels, and links with advanced scheduling options for optimal posting times.
Integrated eCommerce
Build complete online stores within Messenger and Instagram DM, or connect with WooCommerce. Features include product variations, digital products, abandoned cart recovery, and seamless checkout experiences without leaving social platforms.
Email & SMS Marketing
Collect email addresses and phone numbers through chatbots and run targeted campaigns. Includes list segmentation, beautiful email templates with a drag-and-drop builder, and SMS broadcasting capabilities.
Google My Business Management
Manage multiple business locations with features for automatic review replies, media uploads, post scheduling, and answering customer questions across all your Google My Business listings.
Best CoxPost Use Cases & Applications
24/7 Customer Support
A local restaurant uses CoxPost's chatbots to handle reservation requests, answer FAQs about menu items and hours, and process takeout orders even when staff isn't available.
Social Commerce
An online boutique sets up an Instagram store through CoxPost, allowing customers to browse products, ask questions via automated replies, and complete purchases without leaving Instagram.
Lead Generation
A real estate agency automates Facebook comment replies to capture leads, schedule property viewings, and qualify buyers before passing them to agents.
Multi-Location Management
A franchise business with multiple locations uses CoxPost to manage all Google My Business listings, responding to reviews and posting location-specific content from one dashboard.
How to Use CoxPost: Step-by-Step Guide
Sign up for a free trial and connect your social media accounts (Facebook, Instagram, etc.) to your CoxPost dashboard.
Use the drag-and-drop chatbot builder to create your first bot, either from scratch or by selecting one of the 30+ pre-made templates.
Set up automated comment replies and social media post scheduling based on your content calendar and engagement goals.
Configure eCommerce settings if selling products, integrating payment methods and setting up product catalogs for Messenger/Instagram shops.
Launch your automated marketing flows and monitor performance through the analytics dashboard, making adjustments as needed.
CoxPost Pros and Cons: Honest Review
Pros
Considerations
Is CoxPost Worth It? FAQ & Reviews
CoxPost supports Facebook, Instagram, LinkedIn, Google My Business, YouTube, and WordPress with capabilities for posts, comments, and direct messages.
Yes, CoxPost offers a 30-day free trial for all plans with full access to features so you can test the platform before committing.
Absolutely. You can change your plan at any time through the billing settings, with prorated adjustments made automatically.
CoxPost accepts all major credit cards and PayPal, with annual payment options offering a 20% discount.
Yes, registered nonprofits and charities can receive a 50% discount by providing valid documentation.