CoSupport AI
Patented AI platform for automated customer service with 99% accuracy
What is CoSupport AI? Complete Overview
CoSupport AI is an all-in-one AI platform designed to revolutionize customer service operations. Built on patented technology, it offers autonomous support agents that can handle up to 90% of customer inquiries with 99% accuracy. The platform serves businesses across ecommerce, SaaS, finance, education and BPO industries looking to reduce support costs while improving response times. Key differentiators include zero hallucinations, enterprise-grade security, and unlimited customization options for tone, behavior and integration capabilities. The solution integrates seamlessly with popular helpdesk platforms like Zendesk, Freshdesk and Salesforce while offering API connectivity for custom systems.
CoSupport AI Interface & Screenshots
CoSupport AI Official screenshot of the tool interface
What Can CoSupport AI Do? Key Features
Autonomous AI Agent
Handles customer inquiries independently with up to 99% response accuracy. Can resolve up to 90% of support tickets without human intervention, including order tracking, FAQs, account issues and subscription questions.
Custom AI Models
Patented architecture allows unlimited customization of tone, communication style, response formatting, intent recognition and contextual decision-making. Create role-specific models tailored to your exact business needs.
Enterprise Security
ISO 27001 certified with GDPR/CCPA compliance. Features data anonymization, prompt injection protection, dedicated servers, and optional self-hosted LLMs. 99.9% uptime guarantee with replicated instances.
Omnichannel Integration
Seamlessly connects with Zendesk, Freshdesk, Intercom, Salesforce, Slack, Microsoft Teams, Shopify and Stripe. Supports custom API integrations for proprietary systems. Works across 40+ languages.
AI Business Intelligence
Transforms customer conversations into actionable insights. Provides predictive analytics, performance tracking and automated reporting to inform business decisions.
Best CoSupport AI Use Cases & Applications
Ecommerce Order Support
Automatically handles 'Where is my order?' and return requests, freeing agents to focus on complex issues. eCatering automated 50% of email queries with CoSupport AI.
SaaS Technical Support
Resolves common software questions and troubleshooting. ProjectFitter automated 70% of support requests across Freshdesk and Freshchat.
BPO Ticket Resolution
Scales support operations without adding headcount. SupportYourApp saves $14,000 monthly by automating 80% of internal requests.
HR Candidate Support
Provides instant responses to job applicants. Outstaff Your Team reduced HR response time by 55% within 3 days of implementation.
How to Use CoSupport AI: Step-by-Step Guide
Define your use case and desired AI behavior including tone of voice, response style and conversation logic tailored to your business needs.
Connect your data sources including help centers, knowledge bases, FAQs, product manuals or past customer conversations (minimum 1,000 tickets if using historical data).
Configure your AI model through the self-service platform, adjusting parameters for intent recognition, contextual decision-making and adaptive behavior modes.
Test the AI with sample customer inquiries to validate response accuracy and refine the model as needed.
Add integrations with your existing helpdesk, CRM or communication platforms and launch the AI agent.
CoSupport AI Pros and Cons: Honest Review
Pros
Considerations
Is CoSupport AI Worth It? FAQ & Reviews
You'll need your use case definition, training data (minimum 1,000 past tickets if using historical data), and connections to your helpdesk or knowledge base. Setup typically takes under 1 month.
Plans start at $190/month with three models: Resolution-Based (pay per solved ticket), Server-Based (fixed unlimited), and Response-Based (pay per reply). All include a one-time setup fee.
Patented message generation architecture delivers faster, more accurate replies with near-zero hallucinations. Each client gets fully customized AI models with enterprise-grade security.
Native integrations with Zendesk, Freshdesk, Intercom, Salesforce, Slack, Teams, Shopify and Stripe. Custom API connections available for proprietary systems.
Yes, a 14-day free trial is available. Submit a request through the demo form or website chat to get started.