Reviewshake
Boost your brand with automated reputation management
What is Reviewshake? Complete Overview
Reviewshake is an all-in-one reputation management tool designed to help businesses generate reviews, monitor their online presence, and engage with customers effectively. It aggregates feedback from over 85 review sites, providing a unified dashboard for tracking and responding to reviews. The tool is ideal for businesses of all sizes, from small local shops to large corporations, aiming to enhance their online reputation. Key pain points it addresses include fragmented review monitoring, inconsistent customer engagement, and lack of actionable insights from feedback. With features like automated review requests, competitive benchmarking, and video testimonials, Reviewshake empowers businesses to build trust, improve customer satisfaction, and drive growth.
Reviewshake Interface & Screenshots
Reviewshake Official screenshot of the tool interface
What Can Reviewshake Do? Key Features
Automated Review Generation
Reviewshake automates the process of requesting reviews from customers via email and SMS. The system sends gentle reminders, increasing the likelihood of receiving feedback without being intrusive. This feature helps businesses maintain a steady stream of reviews, enhancing their online credibility and visibility.
Multi-Platform Review Monitoring
The tool monitors reviews from over 85 platforms, including Google, Yelp, and TripAdvisor, providing a centralized dashboard for tracking feedback. Users receive email alerts for new reviews, enabling timely responses and proactive reputation management.
Competitive Benchmarking
Reviewshake allows businesses to compare their performance with competitors. This feature provides insights into competitors' review trends, helping users identify strengths and areas for improvement to stay ahead in the market.
Video Reviews
Businesses can collect and showcase video testimonials from customers. These videos can be embedded on websites, shared on social media, or used in ads, adding a personal touch and boosting social proof.
Advanced Reporting
The platform offers detailed analytics and customizable reports, enabling businesses to track review trends, sentiment analysis, and response rates. These insights help in making data-driven decisions to improve customer experience.
Best Reviewshake Use Cases & Applications
Hospitality Industry
Hotels and resorts use Reviewshake to gather guest feedback, respond to reviews, and showcase positive testimonials. This helps in improving guest satisfaction, increasing bookings, and maintaining a stellar online reputation.
E-commerce Businesses
Online stores leverage Reviewshake to automate review requests post-purchase. Positive reviews enhance product credibility, while negative feedback provides insights for product or service improvements.
Local Service Providers
Small businesses like salons, restaurants, and repair services use Reviewshake to manage their local online presence. Timely responses to reviews build trust and attract more local customers.
How to Use Reviewshake: Step-by-Step Guide
Sign up for a Reviewshake account and choose a plan that fits your business needs. Start with a 14-day free trial to explore the platform's features.
Connect your business profiles to Reviewshake by linking your accounts from over 85 review sites. This integration allows the tool to start monitoring your reviews automatically.
Set up automated review request campaigns. Customize email and SMS templates to send to customers post-purchase or post-service, encouraging them to leave feedback.
Monitor incoming reviews through the unified dashboard. Use the platform to respond to feedback promptly, addressing both positive and negative comments to enhance customer trust.
Analyze performance with advanced reports. Track metrics like review volume, sentiment trends, and competitor benchmarks to refine your reputation management strategy.
Reviewshake Pros and Cons: Honest Review
Pros
Considerations
Is Reviewshake Worth It? FAQ & Reviews
Review management software helps businesses capture, monitor, and leverage customer reviews from various platforms. It centralizes feedback, automates review requests, and provides tools for responding to and analyzing reviews to improve online reputation.
Consider your business needs, such as review volume, platform integrations, and required features like automated requests or competitive benchmarking. Reviewshake offers flexible plans and a user-friendly interface, making it suitable for businesses of all sizes.
Yes, you can purchase additional locations as an add-on to your existing plan, allowing you to manage multiple business profiles seamlessly.
Reviewshake provides comprehensive support via email, live chat, and phone. Their team has a 100% satisfaction rating, with responses typically within 24 hours on weekdays.
Use Reviewshake to send timely follow-up messages post-service, making the review process easy. Training staff to remind customers and offering incentives like discounts can also boost review volume.