MiiTel
AI-powered IP phone system boosting sales performance
What is MiiTel? Complete Overview
MiiTel is an AI-powered IP phone system designed to enhance sales performance through advanced conversation analytics. It solves key pain points in sales communication by providing automatic call transcription, emotion analysis, and real-time coaching. The platform targets sales teams and enterprises looking to improve conversion rates, streamline coaching processes, and gain actionable insights from customer interactions. With over 30,000 users and 100 million calls processed, MiiTel has proven its effectiveness in transforming sales communication.
MiiTel Interface & Screenshots
MiiTel Official screenshot of the tool interface
What Can MiiTel Do? Key Features
AI Conversation Analytics
Analyzes call conversations in real-time to provide insights on customer sentiment, key talking points, and sales opportunities.
Automatic Call Transcription
Converts all calls into searchable text with 95% accuracy, making it easy to review and analyze conversations.
Real-time Sales Coaching
Provides managers with live monitoring capabilities and AI-guided suggestions to improve team performance during calls.
Seamless CRM Integration
Integrates with Salesforce, HubSpot and other CRMs to automatically sync call data and customer information.
Zoom Meeting Analytics
Extends conversation intelligence to Zoom meetings with automatic transcription and analysis capabilities.
Emotion Analysis
Detects emotional cues in conversations to help sales teams better understand customer reactions.
Cloud-based Calling
Enables making and receiving calls from anywhere through Google Chrome without specialized hardware.
Best MiiTel Use Cases & Applications
Sales Team Performance Improvement
A sales manager uses MiiTel to identify common objections across team calls, then develops targeted training to address these challenges, resulting in a 20% increase in conversion rates.
Remote Sales Coaching
A distributed sales team leverages MiiTel's real-time monitoring and AI coaching to maintain consistent performance standards across multiple locations without requiring in-person supervision.
Customer Interaction Analysis
A customer success team analyzes call transcripts to identify frequently asked questions, then creates self-service resources to reduce call volume by 30%.
How to Use MiiTel: Step-by-Step Guide
Sign up for a free trial and install the MiiTel Chrome extension or mobile app.
Connect your CRM (Salesforce, HubSpot) to automatically sync contact information.
Start making calls through the MiiTel interface - all calls are automatically recorded and transcribed.
Review call analytics and AI-generated insights in your dashboard to improve performance.
Use the coaching tools to provide feedback to your team and track performance improvements.
MiiTel Pros and Cons: Honest Review
Pros
Considerations
Is MiiTel Worth It? FAQ & Reviews
Yes, MiiTel offers a free trial with limited features so you can test the platform before committing.
MiiTel currently integrates with Salesforce, HubSpot, and other major CRM platforms with more integrations coming soon.
MiiTel is ISO27001 certified and holds a Privacy Mark, ensuring enterprise-grade security for all your communications.
Yes, MiiTel works through Google Chrome and mobile apps, requiring no specialized phone equipment.
Yes, MiiTel supports international calling through its cloud-based infrastructure.