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Inbox

Find and close prospects on X with superhuman efficiency

Twitter outreachSales automationLead generationCRMX prospectingSocial sellingSales ToolsSocial Media MarketingBusiness Messaging
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Collected: 2025/8/26

What is Inbox? Complete Overview

Inbox (formerly TweetDM) is a powerful outreach and sales tool designed for teams to find, engage, and close prospects on X (formerly Twitter). It helps businesses automate personalized messaging, track conversations, and manage leads with CRM capabilities. The platform is ideal for sales teams, marketers, and agencies looking to scale their outreach efforts while maintaining personalization. Inbox solves key pain points like manual follow-ups, scattered conversations, and inefficient lead management by providing a centralized workspace with automation, tagging, and real-time collaboration features. Trusted by world-class sales teams, Inbox enables users to convert prospects while they sleep and never miss a deal.

Inbox Interface & Screenshots

Inbox Inbox Interface & Screenshots

Inbox Official screenshot of the tool interface

What Can Inbox Do? Key Features

Automated Campaigns

Send personalized messages and follow-ups across multiple X accounts with automated sequences. Set delays between messages and exit conditions when prospects reply. Campaigns run 24/7 to convert prospects while you sleep.

Lead Management

Access the largest database of leads on X with advanced search filters (followers count, bio keywords, location). Save and organize searches, get notified about new matching profiles, and segment leads into focused audiences for targeted outreach.

Pipeline CRM

Track contacts, conversations, and deals in a visual pipeline. Assign statuses (Cold, Warm, Closed), tags (B2B, Referral, Europe), and team members to each lead. Archive conversations and set reminders for follow-ups.

Team Collaboration

Link multiple X accounts, assign leads to team members, and collaborate on deals. Shared snippets and real-time sync (under 50ms) keep everyone aligned. See which team member is handling each conversation.

Superhuman Shortcuts

Navigate conversations with lightning efficiency using keyboard shortcuts. Mark threads unread (U), assign tags (T), search (⌘J), and more. The interface is optimized for power users to process hundreds of messages daily.

Best Inbox Use Cases & Applications

Agency Outreach

Digital agencies use Inbox to find ecommerce brands in specific locations, automate personalized outreach about their services, and manage dozens of ongoing conversations with status tracking and team assignments.

SaaS Sales

SaaS companies identify tech founders via bio keywords, initiate conversations with value-driven messages, and nurture leads through the sales funnel with scheduled follow-ups and call booking links.

Affiliate Recruitment

Affiliate programs leverage Inbox's lead database to find creators in their niche, send tailored partnership offers, and track responses through a centralized system with performance analytics.

How to Use Inbox: Step-by-Step Guide

1

Connect your X account to Inbox and invite team members. The platform supports multiple linked accounts for teams.

2

Create lead lists using advanced filters (location, followers count, bio keywords) or import existing contacts. Save searches to get notified about new matching profiles.

3

Launch campaigns with personalized message templates and follow-up sequences. Set timing rules (e.g., wait 48 hours before follow-up) and exit conditions when prospects reply.

4

Manage conversations in the pipeline view - assign statuses, tags, and team members. Use snippets for frequent responses and set reminders for follow-ups.

5

Track performance through reply rates and conversion metrics. Export lead lists and conversation history for reporting.

Inbox Pros and Cons: Honest Review

Pros

Transforms scattered X conversations into an organized sales pipeline with status tracking and team collaboration
Advanced lead finding capabilities surpass X's native search with filters for followers count, keywords, and location
Keyboard shortcuts and bulk actions enable processing hundreds of messages with Superhuman-like efficiency
Real-time sync keeps teams aligned during fast-paced outreach campaigns
Automated sequences handle follow-ups so no potential deal falls through the cracks

Considerations

Primarily designed for X - lacks native integration with other social platforms
Higher-tier plans required for teams with multiple X accounts and heavy DM volume
Steeper learning curve than basic messaging due to advanced sales features
Limited reporting/analytics compared to full-suite CRMs (though sufficient for X-focused outreach)

Is Inbox Worth It? FAQ & Reviews

Inbox adds CRM organization, automation, team collaboration, and advanced lead finding on top of X's native messaging. It's designed for sales productivity with features like pipelines, tags, and keyboard shortcuts.

Yes, you link your real X account(s) to Inbox. All messages are sent from your actual profile through the platform's interface with enhanced functionality.

Yes, you can start with a free plan that includes basic features. Paid plans unlock higher message limits and advanced capabilities.

Inbox searches X's public data using your filters (location, bio keywords, etc.). Pro/Enterprise plans offer more advanced filters and the ability to export these leads.

Yes, teams can assign conversations, share notes, and collaborate on deals. The Pro/Enterprise plans support adding seats for your team.

How Much Does Inbox Cost? Pricing & Plans

Starter

$49/month
1 seat
1 linked account
50 campaign DMs/day
Up to 5 lists
Basic CRM

Pro

$79/account/month (+$40/team member)
Multiple linked accounts
400 DMs/account/day
Unlimited lists
Advanced lead scraping
Lead exports
Full CRM

Enterprise

Custom
Unlimited seats & accounts
Unlimited DMs
Custom lead scraping
Dedicated support
Data exports
Custom features

Inbox Support & Contact Information

Last Updated: 8/26/2025
Inbox Review 2025: Pricing, Performance & Best Alternatives