Feedback Fish
Collect feedback effortlessly to make your customers happy.
What is Feedback Fish? Complete Overview
Feedback Fish is a user-friendly tool designed to help businesses collect feedback from their customers effortlessly. Whether it's issues, ideas, or compliments, Feedback Fish provides a simple widget that integrates seamlessly into your website or app. The tool ensures you receive feedback directly via email and offers a comprehensive dashboard for deeper analysis. It's perfect for startups, developers, and enterprises looking to improve customer satisfaction by understanding their needs better. With easy integration, multi-language support, and team collaboration features, Feedback Fish makes gathering and managing feedback a breeze.
Feedback Fish Interface & Screenshots
Feedback Fish Official screenshot of the tool interface
What Can Feedback Fish Do? Key Features
Simple Widget
The Feedback Fish widget is lightweight, fast, and friendly. It allows users to submit feedback with just a few clicks, making it easy for them to share their thoughts. The widget supports multiple feedback types, including issues, ideas, and general comments.
Easy Integration
Integrating Feedback Fish into your website or app takes less than 5 lines of code. Whether you're using HTML or React, the setup is straightforward. You can choose a button style, and Feedback Fish handles the rest, ensuring a seamless user experience.
User Identification
Feedback Fish allows you to attach email addresses to feedback submissions, enabling you to reply directly to your customers. This feature helps in building better customer relationships and addressing their concerns promptly.
Multi-language Support
The widget automatically adapts to the user's language, supporting more than 40 languages. This ensures that users from different regions can provide feedback in their preferred language, enhancing accessibility and user experience.
One-click Screenshots
Users can attach screenshots with their feedback, giving you a clear view of what they see. Device information is automatically included, helping you troubleshoot issues more effectively.
Team Collaboration
Feedback Fish is team-friendly, allowing you to grant access to colleagues. This ensures everyone is on the same page when it comes to customer feedback, facilitating better collaboration and quicker resolutions.
Best Feedback Fish Use Cases & Applications
Startup Feedback Collection
A startup uses Feedback Fish to gather early feedback from its users. The simple widget and easy integration allow the team to quickly identify pain points and iterate on their product.
Enterprise Customer Support
An enterprise integrates Feedback Fish into its customer support portal. The team collaboration feature ensures that all departments can access and act on feedback, improving response times and customer satisfaction.
Multi-language Website
A global website uses Feedback Fish to collect feedback from users in different regions. The multi-language support ensures that all users can provide feedback in their native language, making the process more inclusive.
How to Use Feedback Fish: Step-by-Step Guide
Sign up for a free account on Feedback Fish. No credit card is required, and there's no time limit for the free plan.
Integrate the Feedback Fish widget into your website or app by adding less than 5 lines of code. Choose a button style that matches your design.
Customize the widget settings, such as enabling user identification or multi-language support, to suit your needs.
Start collecting feedback from your users. They can submit issues, ideas, or compliments directly through the widget.
Monitor and analyze feedback through the dashboard. Use the insights to improve your product and enhance customer satisfaction.
Feedback Fish Pros and Cons: Honest Review
Pros
Considerations
Is Feedback Fish Worth It? FAQ & Reviews
Yes, Feedback Fish offers a free plan with 25 feedback submissions. It's perfect for getting started without any financial commitment.
Integration is simple and requires less than 5 lines of code. You can choose between HTML or React, and the widget will be up and running in no time.
Yes, with user identification enabled, you can attach email addresses to feedback and reply directly to your customers.
Yes, the widget supports more than 40 languages and automatically adapts to the user's language preferences.
The enterprise plan includes whitelabeling, service-level agreements, and live chat support. Contact us for custom pricing and features.