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Brilo AI

Human-like AI Phone Calls for Customer Support

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Collected: 2025/11/6

What is Brilo AI? Complete Overview

Brilo AI offers human-like AI phone call agents designed to enhance customer support for businesses of any size. With easy setup in minutes, Brilo AI helps boost customer satisfaction, reduce costs, and eliminates the need for a technical team. The AI agents handle inbound calls 24/7, provide detailed post-call analysis, and seamlessly integrate with over 6,000 apps. Ideal for industries like ecommerce, hospitality, healthcare, real estate, logistics, and financial services, Brilo AI ensures regulatory compliance and smooth handoffs to human agents when necessary.

Brilo AI Interface & Screenshots

Brilo AI Brilo AI Interface & Screenshots

Brilo AI Official screenshot of the tool interface

What Can Brilo AI Do? Key Features

Human-like Voices

Brilo AI's phone agents sound natural and engaging, providing a seamless customer experience that mimics human interaction.

24/7 Availability

The AI agents handle every inbound call around the clock, ensuring no customer query goes unanswered, even outside business hours.

Live Call Transcript

Real-time transcription of calls provides immediate insights, helping businesses monitor and improve customer interactions.

Smooth Handoff to Humans

When complex issues arise, the AI effortlessly transfers the call to a human agent, ensuring customers receive the help they need.

Interruption Handling

Brilo AI smartly manages interruptions during calls, ensuring smooth and productive conversations.

Call Analytics

Advanced NLU models extract actionable insights from conversational audio, enabling businesses to analyze sentiment, intent, and topics at scale.

Multi-language Support

Brilo AI supports multiple languages, making it ideal for businesses catering to a global audience.

Seamless Integrations

The platform integrates with over 6,000 apps, including Salesforce, Hubspot, Zendesk, and more, streamlining workflows and enhancing efficiency.

Best Brilo AI Use Cases & Applications

Ecommerce Orders

Handle order tracking, returns, and product inquiries instantly with 24/7 AI agents, ensuring a smoother customer experience.

Hotel Concierge

Manage room service requests, dining reservations, local recommendations, and guest inquiries efficiently, enhancing hospitality services.

Dental Appointments

Streamline scheduling, reminders, and follow-ups for dental practices, reducing no-shows and improving operational efficiency.

Restaurant Orders

Take orders, handle modifications, and manage reservations seamlessly, boosting restaurant efficiency and customer satisfaction.

Real Estate

Handle property inquiries, schedule viewings, manage leads, and provide virtual tours, enhancing productivity in real estate operations.

How to Use Brilo AI: Step-by-Step Guide

1

Sign up for a free account on Brilo AI's website or book a call to discuss enterprise options.

2

Configure your AI phone agent by selecting voice preferences, call handling rules, and integration with your existing tools.

3

Train the AI agent using your business-specific data, such as FAQs, product details, and customer service protocols.

4

Deploy the AI agent to handle inbound calls, with real-time monitoring and analytics to track performance.

5

Review post-call summaries and insights to continuously improve the AI agent's responses and customer interactions.

Brilo AI Pros and Cons: Honest Review

Pros

24/7 availability ensures customer queries are always addressed.
Human-like voices provide a natural and engaging customer experience.
Seamless integrations with over 6,000 apps enhance workflow efficiency.
Advanced call analytics offer actionable insights for continuous improvement.
Multi-language support caters to a global audience.

Considerations

Custom pricing may be required for advanced features, which could be a barrier for small businesses.
Limited features in the free trial may not fully showcase the platform's capabilities.
International support may require additional configuration for optimal performance.

Is Brilo AI Worth It? FAQ & Reviews

Yes, Brilo AI handles inbound calls 24/7, ensuring no customer query goes unanswered.

Brilo AI can handle multiple calls simultaneously, scaling to meet your business needs.

Yes, Brilo AI supports multiple languages and can be used for international customer support.

Pricing is customized based on your business needs. Contact Brilo AI for a detailed quote.

Yes, Brilo AI offers a free trial to explore its features before committing to a paid plan.

How Much Does Brilo AI Cost? Pricing & Plans

Free Trial

Free
Basic call handling
Limited integrations
Basic analytics

Basic

Custom Pricing
Advanced call handling
More integrations
Enhanced analytics

Enterprise

Custom Pricing
Full feature access
Priority support
Custom integrations

Brilo AI Support & Contact Information

Last Updated: 11/6/2025
Data Overview

Monthly Visits (Last 3 Months)

2025-07
6900
2025-08
4995
2025-09
7634

Growth Analysis

Growth Volume
+2.6K
Growth Rate
52.82%
User Behavior Data
Monthly Visits
7634
Bounce Rate
0.4%
Visit Depth
1.9
Stay Time
0m
Domain Information
Domainbrilo.ai
Created Time10/26/2023
Domain Age742 days
Traffic Source Distribution
Search
30.7%
Direct
45.5%
Referrals
14.3%
Social
7.4%
Paid
1.5%
Geographic Distribution (Top 5)
#1US
37.9%
#2IN
17.3%
#3PK
14.3%
#4ES
10.6%
#5DE
9.8%
Top Search Keywords (Top 5)
1
brillo ai
250
2
. brilo ai
130
3
retell ai alter
130
4
brilo ai
190
5
brilo
1.0K