VSight
AR Remote Assistance & Digital Work Instructions for Industrial Efficiency
VSight Overview
VSight is a leading connected worker platform that combines AR-powered remote assistance with digital work instructions to revolutionize industrial operations. Designed for manufacturing, automotive, construction, and other industrial sectors, VSight helps companies reduce downtime, minimize errors, and enhance workforce productivity. The platform enables real-time collaboration between field technicians and remote experts through augmented reality, while providing AI-powered digital workflows for standardized procedures. Key benefits include 65% faster troubleshooting, 20% higher first-time fix rates, and 80% lower service costs by eliminating unnecessary field visits. VSight is trusted by industry leaders worldwide for its enterprise-grade security, seamless integration capabilities, and measurable ROI in operational efficiency.
VSight Screenshot
VSight Official screenshot of the tool interface
VSight Core Features
AR-Powered Remote Assistance
VSight's live AR pointer and annotation tools allow remote experts to guide field technicians in real-time through complex repairs and maintenance tasks. The platform supports multi-user sessions with video/audio calls, instant translation in 70+ languages, and works even in low-bandwidth conditions with audio-only mode. Special features like 3D model sharing and QR/barcode scanning make it ideal for industrial environments.
Digital Work Instructions
Transform operational knowledge into step-by-step digital workflows with VSight's no-code builder. The AI-powered system can automatically create instructions from existing videos, with smart segmentation and conditional logic. Workflows include digital signatures, required steps enforcement, and offline functionality - ensuring consistent, error-free operations across all facilities.
Enterprise-Grade Security
VSight meets the strictest industrial security standards with end-to-end encryption, two-factor authentication, and compliance with GDPR, HIPAA, and ISO 27001. The platform offers data residency options, on-premise deployment capabilities, and integrates with enterprise identity providers through Single Sign-On (SSO) and SCIM protocols.
Knowledge Capture & Training
VSight automatically converts troubleshooting sessions and expert knowledge into reusable training materials. The platform supports continuous improvement processes like Kaizen and Lean Six Sigma by capturing institutional know-how and transforming it into standardized digital content accessible to all team members.
Industrial Integrations
VSight seamlessly connects with industrial systems including CMMS platforms (IBM Maximo, SAP Plant Maintenance), ERP systems, asset management software, and IIoT platforms. The API supports industrial protocols like OPC-UA, MQTT, and Modbus for comprehensive equipment connectivity in manufacturing environments.
VSight Use Cases
Remote Equipment Troubleshooting
A manufacturing plant technician encounters an unexpected machine failure. Using VSight Remote, they instantly connect with a senior engineer who guides them through diagnostics and repairs using AR annotations and 3D model sharing, resolving the issue in minutes instead of waiting days for an on-site visit.
Standardized Maintenance Procedures
An energy company implements VSight Workflow to digitize their turbine maintenance checklists. Field technicians now follow interactive, media-rich instructions that enforce proper sequencing and documentation, reducing procedural errors by 98% across all facilities.
Multi-Language Technical Support
An automotive supplier's service team uses VSight's instant translation features to support customers in 12 different languages without requiring bilingual staff. The real-time voice and text translation eliminates language barriers during critical troubleshooting sessions.
Knowledge Retention Program
Facing retiring experienced workers, a food production company uses VSight to capture decades of institutional knowledge. The AI automatically transforms recorded troubleshooting sessions into structured training materials for new hires, cutting onboarding time by 40%.
How to Use VSight
Initiate a session by scanning a QR code or clicking a shared link - no installation required for field users. The web-based interface works across devices including smartphones, tablets, and smart glasses.
Connect with remote experts through live video/audio calls. Use the AR tools to share your field of view, allowing experts to annotate real-world objects and provide visual guidance.
Follow step-by-step digital instructions for standard procedures. The system enforces required steps and captures completion data, photos, or videos as evidence of proper execution.
Access recorded sessions and transformed knowledge materials in the centralized dashboard. Completed workflows automatically sync across all devices when connectivity is restored.
Analyze performance metrics through the integrated analytics platform, tracking MTTR, first-time fix rates, and other key operational indicators to continuously improve processes.