Instatus
Monitor services, fix incidents, and share status updates
What is Instatus? Complete Overview
Instatus is a comprehensive status page solution that helps businesses monitor their services, manage incidents efficiently, and communicate status updates to customers. It solves the pain points of service downtime visibility, team collaboration during outages, and customer communication. The platform is designed for businesses of all sizes, from startups to enterprises, who need reliable service monitoring and transparent status communication. With real-time alerts, extensive integrations, and customizable status pages, Instatus simplifies incident management while maintaining customer trust during service disruptions.
Instatus Interface & Screenshots
Instatus Official screenshot of the tool interface
What Can Instatus Do? Key Features
Service Monitoring
Track availability and performance of all your services with customizable monitors. Get real-time alerts across multiple channels when issues are detected. Supports various check types including HTTP, API endpoints, and custom metrics.
Incident Management
Collaborate with your team to quickly resolve incidents. Assign incident leads, track investigation progress, and document resolutions. The platform supports impact assessment, timeline tracking, and detailed incident documentation.
Status Page Customization
Create professional status pages to communicate with customers. Customize appearance, group services logically, and display relevant metrics. Supports public and private pages with subscriber management.
Extensive Integrations
Connect with tools you already use including Slack, Microsoft Teams, Discord, Datadog, PagerDuty, Pingdom, and more. Automate status updates through webhooks and API for seamless workflow integration.
Team Collaboration
Work together efficiently during outages with role assignments, update tracking, and centralized communication. Supports multiple team members with different permission levels.
Real-time Notifications
Keep stakeholders informed with automated alerts via email, SMS, and integration with communication platforms like Slack and Microsoft Teams.
Best Instatus Use Cases & Applications
API Service Monitoring
Monitor critical API endpoints with Instatus to detect outages immediately. When an API fails, automatically create an incident, notify the engineering team via Slack, and update the public status page - all without manual intervention.
Scheduled Maintenance Communication
Plan maintenance windows and communicate them effectively to customers through the status page. Automatically notify subscribers via email and update connected communication channels like Intercom widget and Twitter.
Multi-team Incident Coordination
During complex outages affecting multiple services, use Instatus to coordinate between development, operations, and customer support teams. Maintain a single source of truth for incident status and updates.
Executive Visibility
Provide leadership with real-time visibility into system health and incident resolution progress through customized status dashboards and historical reports.
How to Use Instatus: Step-by-Step Guide
Sign up for a free account and set up your organization profile. The process takes just 30 seconds with no credit card required.
Add your services as monitors by specifying endpoints, check frequency, and alert thresholds. Group related services for better organization.
Configure your status page appearance, including custom domain if needed, and decide which services to display publicly.
Set up integrations with your existing tools like Slack, monitoring services, or incident management platforms for automated updates.
Invite team members to collaborate on incident management and assign appropriate roles and permissions.
When incidents occur, use the platform to coordinate response, communicate updates, and resolve issues efficiently.
Instatus Pros and Cons: Honest Review
Pros
Considerations
Is Instatus Worth It? FAQ & Reviews
Yes, when you pay for a year up front, you'll get three months free. Non-profit organizations and open-source projects can email us to get a free Pro account.
Yes, Instatus supports migration from Statuspage. The process is straightforward and our team can assist if needed.
Yes, all paid plans can be canceled at any time with no long-term commitments. You'll retain access until the end of your billing period.
Instatus accepts all major credit cards. Enterprise plans can also be paid via invoice for larger organizations.
Yes, Instatus provides a comprehensive API that allows you to programmatically update your status page, create incidents, and retrieve status information.