Dokko
No-Code Conversational AI for Effortless Knowledge Management
What is Dokko? Complete Overview
Dokko is a no-code conversational AI platform designed to transform the way organizations manage and share knowledge. It acts as a central hub, instantly converting documents into an actionable knowledge base that can answer questions, provide insights, and streamline communication for teams and customers. Dokko solves key pain points such as inconsistent response quality, long response times, and scattered information by offering a multilingual, scalable, and secure solution. The platform is ideal for businesses of all sizes, from small teams to large enterprises, looking to enhance customer support, employee onboarding, compliance training, and more without requiring technical expertise.
Dokko Interface & Screenshots
Dokko Official screenshot of the tool interface
What Can Dokko Do? Key Features
No-Code Platform
Dokko allows users to build and deploy AI-powered chatbots without any coding knowledge. Simply upload your documents, and Dokko transforms them into a ready-to-use knowledge base.
Multilingual Support
Dokko supports multiple languages, enabling global teams and customers to interact with the chatbot in their preferred language, breaking down communication barriers.
Centralized Knowledge Base
Dokko consolidates scattered information into a single source of truth, making it easily accessible for teams and customers, ensuring consistency and accuracy.
Advanced AI Safeguards
Dokko employs Retrieval-Augmented Generation (RAG) and semantic search to prevent AI hallucinations, ensuring responses are reliable and anchored in your data.
Scalable and Secure
Dokko grows with your organization, offering enterprise-grade security features, including end-to-end encryption and secure authentication protocols.
Brand Integration
Dokko's interface can be fully customized to align with your brand identity, providing a cohesive and professional user experience.
Human Handover
Dokko includes a seamless handover process, allowing human agents to step in when needed, ensuring every interaction meets quality standards.
Instant Deployment
Upload your documents, and Dokko is ready to go in minutes, saving time and eliminating the need for complex setup processes.
Best Dokko Use Cases & Applications
Customer Support
Dokko enhances customer support by offering natural, adaptive interactions, reducing response times, and improving consistency. It solves issues like multilingualism and inconsistent response quality.
Employee Onboarding
New hires can quickly access the information they need, easing workplace complexities and boosting confidence. Dokko addresses challenges like difficult access and information overload.
Compliance Training
Dokko ensures employees are always informed of the latest regulatory policies and guidelines, solving issues like keeping up with changes and inconsistent policy understanding.
IT Support
Dokko resolves common IT issues efficiently, freeing up human agents to focus on complex problems. It tackles repetitive questions and slow response times.
Research Assistance
Dokko helps users focus on interpretation and decision-making rather than time-consuming searches, addressing outdated data and lack of collaboration.
How to Use Dokko: Step-by-Step Guide
Upload Your Documents: Start by uploading your PDFs, Word files, or other resources to Dokko. The platform supports a wide range of document formats.
Build a Knowledge Base: Dokko automatically processes your uploaded files, transforming them into an AI-ready knowledge base that is instantly accessible.
Generate a Smart Chatbot: With a few clicks, deploy a multilingual chatbot equipped with advanced safeguards to ensure accurate and reliable responses.
Start Conversing: Your chatbot is now ready to interact with users, providing instant answers and insights based on your centralized knowledge base.
Dokko Pros and Cons: Honest Review
Pros
Considerations
Is Dokko Worth It? FAQ & Reviews
Dokko supports integrations with leading LLM providers, including OpenAI, Anthropic, Google, and Groq. Check the documentation for a full list.
Standard and Professional plans have a fair-use policy with limits of 300 requests per minute and 300 million characters in total document storage.
Yes, you can upgrade, downgrade, or cancel anytime. Changes apply at the start of the next billing cycle.
Yes, a 7-day free trial is available for Standard and Professional plans. No charges are applied until the trial ends.
Dokko uses end-to-end encryption and secure authentication. Enterprise plans offer additional security measures like dedicated infrastructure.