Callsy
AI-powered cart recovery agent that converts abandoned carts into sales
What is Callsy? Complete Overview
Callsy is an AI-powered conversion assistant designed specifically for Shopify merchants to recover abandoned carts and boost revenue. This innovative tool proactively contacts customers who abandoned their checkout process through personalized phone calls and SMS messages, guiding them back to complete their purchases. Callsy solves the critical pain point of lost sales from cart abandonment, which e-commerce businesses typically experience. The AI agent operates 24/7, ensuring no opportunity is missed, even outside business hours. With proven results showing up to 32% recovery rates and 35x ROI, Callsy is trusted by 97+ Shopify merchants and maintains a 4.9/5 rating. The tool is particularly valuable for e-commerce businesses looking to maximize conversions without increasing operational overhead.
Callsy Interface & Screenshots
Callsy Official screenshot of the tool interface
What Can Callsy Do? Key Features
AI-Driven Customer Engagement
Callsy automatically reaches out to customers who abandoned carts via personalized phone calls and SMS. The AI creates natural, human-like interactions that foster trust and guide customers back to complete their purchases.
24/7 Conversion Assistant
Operates round-the-clock as your dedicated sales agent, ensuring no opportunity slips through the cracks—even during weekends, holidays, or busy campaign periods when staff might be unavailable.
Personalized Discounts & Checkout Links
Automatically offers tailored discounts and custom checkout URLs via SMS, motivating hesitant shoppers with incentives and providing a frictionless path back to their abandoned cart.
Multilingual Support
Supports customization in 40+ languages with 17 different accents and voices, allowing merchants to localize the experience for their customer base worldwide.
Actionable Insights & Analytics
Provides real-time conversation transcripts, robust analytics, and customer feedback to help merchants optimize offers, fix issues, and improve the overall customer journey.
Easy Shopify Integration
Seamlessly integrates with Shopify stores through the Shopify App Store, requiring minimal setup time and technical knowledge to get started.
Best Callsy Use Cases & Applications
Abandoned Cart Recovery
Callsy automatically contacts customers who added items to cart but didn't complete purchase, recovering up to 32% of these potentially lost sales through personalized outreach.
Post-Purchase Upselling
After successful recovery of an abandoned cart, Callsy can follow up with complementary product suggestions to increase average order value.
Customer Feedback Collection
The AI agent gathers valuable feedback from customers about their shopping experience, helping merchants identify and fix pain points in their checkout process.
International Customer Engagement
For stores with global customers, Callsy engages shoppers in their native language with appropriate accents, significantly improving conversion rates across different markets.
How to Use Callsy: Step-by-Step Guide
Install Callsy from the Shopify App Store and connect it to your Shopify store in just a few clicks.
Configure your preferences including call timing after abandonment, language preferences, and any default discount offers you want to provide.
Customize the AI agent's voice, accent, and messaging to align with your brand voice and customer expectations.
Set up your SMS templates with personalized checkout links and discount codes for optimal conversion.
Activate Callsy and let the AI automatically start recovering abandoned carts while you monitor performance through the dashboard.
Callsy Pros and Cons: Honest Review
Pros
Considerations
Is Callsy Worth It? FAQ & Reviews
Yes, Callsy is specifically designed for Shopify stores and is available in the Shopify App Store for easy integration.
Callsy offers a free plan with limited calls, plus paid plans starting at $29/month. Pricing scales based on call volume and features needed.
Yes, Callsy supports 40+ languages with 17 different accents, allowing full customization for international customer bases.
The timing is customizable, but typically Callsy initiates contact shortly after abandonment to maximize recovery chances while the purchase intent is still fresh.
Yes, all Callsy plans are month-to-month with no long-term contracts, allowing you to cancel anytime without penalty.