AskFy
Intelligent NPS & Survey Platform for Customer Insights
What is AskFy? Complete Overview
AskFy is a powerful NPS (Net Promoter Score) and survey platform designed to help businesses connect with their customers intelligently and efficiently. It enables organizations to gather valuable feedback, measure customer satisfaction, and gain actionable insights to improve their products and services. AskFy solves the pain points of businesses struggling to understand their customers' needs and sentiments by providing an easy-to-use platform for creating and distributing surveys. The tool is ideal for businesses of all sizes, from startups to enterprises, looking to enhance their customer experience strategies.
AskFy Interface & Screenshots
AskFy Official screenshot of the tool interface
What Can AskFy Do? Key Features
NPS Surveys
Easily create and distribute Net Promoter Score surveys to measure customer loyalty and satisfaction. Gain insights into your promoters, passives, and detractors.
Custom Surveys
Design personalized surveys with customizable questions to gather specific feedback from your customers.
Real-time Analytics
Access real-time data and analytics to monitor responses and trends as they come in.
Customer Segmentation
Segment your audience based on survey responses to tailor follow-up actions and improve customer relationships.
Multi-channel Distribution
Distribute surveys via multiple channels including email, web, and social media to maximize response rates.
Best AskFy Use Cases & Applications
Customer Satisfaction Measurement
Businesses can use AskFy to regularly measure customer satisfaction through NPS surveys, identifying areas for improvement and tracking progress over time.
Product Feedback Collection
Companies launching new products can gather feedback from early users to refine features and address any issues before a full-scale launch.
Employee Engagement Surveys
HR departments can utilize AskFy to conduct internal surveys, gauging employee satisfaction and engagement levels.
How to Use AskFy: Step-by-Step Guide
Sign up for an AskFy account on their website.
Choose between creating an NPS survey or a custom survey based on your needs.
Customize your survey questions and design to align with your brand.
Distribute the survey to your customers via your preferred channels.
Monitor responses and analyze the data in real-time through the AskFy dashboard.
Use the insights gathered to make informed decisions and improve customer satisfaction.
AskFy Pros and Cons: Honest Review
Pros
Considerations
Is AskFy Worth It? FAQ & Reviews
NPS stands for Net Promoter Score, a metric used to gauge customer loyalty and satisfaction by asking how likely they are to recommend your product or service.
Yes, AskFy allows you to create custom surveys with personalized questions tailored to your specific needs.
Surveys can be distributed via email, embedded on your website, or shared through social media channels.
Yes, AskFy offers a free plan with basic features suitable for small businesses or those just starting with customer feedback.
Support varies by plan, with priority support available for Pro and Enterprise customers.