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User Evaluation

AI-first user research platform for instant insights

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Collected: 2025/9/29

What is User Evaluation? Complete Overview

User Evaluation is an AI-first platform designed to transform user research by automating the analysis of qualitative and quantitative data. It helps teams transcribe interviews, summarize findings, tag responses, and generate actionable insights in minutes rather than hours. The platform supports over 57 languages, offers real-time transcription, and provides AI-generated reports and presentations. Target users include product designers, UX researchers, and teams looking to accelerate innovation through data-driven decisions. With robust security measures, User Evaluation ensures data confidentiality and compliance with GDPR and CCPA.

User Evaluation Interface & Screenshots

User Evaluation User Evaluation Interface & Screenshots

User Evaluation Official screenshot of the tool interface

What Can User Evaluation Do? Key Features

AI-powered data analysis

Analyze customer data across audio, video, text, and tabular formats with advanced AI tools. Features include multilingual transcription, speaker detection, and custom vocabulary support.

Live timestamped notes

Deploy an AI assistant to record calls, generate notes, and enable manual timestamped annotations during meetings for real-time collaboration.

AI reports & presentations

Instantly generate comprehensive reports and dynamic visualizations. Customize and share insights with white-labeling options for brand consistency.

Multimodal AI chat

Process audio, video, text, or tabular data to uncover hidden pain points. Receive contextual insights with visual aids like flowcharts and graphs.

Research repository

Centralize and manage all research data in one place with features like Kanban boards for organizing insights and clip creation for highlights.

Best User Evaluation Use Cases & Applications

Product Feedback Analysis

Quickly transcribe and analyze user interviews to identify common pain points and prioritize product improvements.

Market Research Synthesis

Aggregate data from multiple sources (surveys, interviews) to uncover trends and inform strategic decisions.

UX Research Reporting

Automate the creation of detailed reports with visualizations, saving hours of manual work for UX teams.

How to Use User Evaluation: Step-by-Step Guide

1

Sign up for a free account and upload your first research file (audio, video, or text).

2

Use the AI transcription tool to convert spoken content into text, with options for speaker detection and language selection.

3

Analyze the transcript with AI Insights to identify key themes, sentiments, and actionable recommendations.

4

Organize findings into collections or Kanban boards, and create clips or annotations for easy reference.

5

Generate and share AI-powered reports or presentations, customized with your branding for stakeholders.

User Evaluation Pros and Cons: Honest Review

Pros

Saves significant time by automating transcription, analysis, and reporting.
Supports a wide range of languages and data formats for global teams.
Robust security and compliance features protect sensitive user data.
Intuitive tools like Kanban boards and clips streamline insight organization.
Scalable plans cater to individual researchers and large teams alike.

Considerations

Free plan is limited to small-scale projects.
Advanced features like white-labelling require higher-tier plans.
Learning curve for maximizing AI Insights and multimodal chat capabilities.

Is User Evaluation Worth It? FAQ & Reviews

Yes, the Free plan includes 3 transcription hours, 1 project, and 2 file uploads with no commitment.

Absolutely. You can upgrade or downgrade your plan at any time from your account settings.

Data is encrypted and never used to train AI models, ensuring compliance with GDPR and CCPA.

User Evaluation specializes in AI research, User feedback, and Transcription capabilities, positioning it across Productivity and Research categories. This combination makes it particularly effective for users seeking comprehensive productivity solutions.

User Evaluation is designed for users working in productivity with additional applications in research and artificial intelligence. It's particularly valuable for professionals and teams who need reliable AI research and User feedback capabilities.

User Evaluation supports transcription in 57 languages with speaker detection and custom vocabulary.

AI Tags automatically categorize insights for easier organization and retrieval within your projects.

How Much Does User Evaluation Cost? Pricing & Plans

Free

$0/month
3 transcription hours
1 project
2 file uploads
1 GB storage

Basic

$19/month
5 transcription hours/month
5 projects
Unlimited AI Insights
2 GB storage

Standard

$49/month
15 transcription hours/month
Unlimited projects
Meeting Notetaker
25 GB storage

Plus

$99/month
50 transcription hours/month
5 team members
White-labelling
1 TB storage

User Evaluation Support & Contact Information

Last Updated: 9/29/2025
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