Tekst
Enterprise AI that automates workflows—and drives results
What is Tekst? Complete Overview
Tekst is an enterprise AI platform designed to automate and streamline business operations by interpreting and processing incoming emails, tickets, and chats. It leverages a custom AI model to understand context and intent, transforming unstructured data into actionable workflows. Tekst targets enterprises across various industries, including MedTech & Pharma, Printing & Packaging, Retail & FMCG, HR & Payroll, and Manufacturing. The platform addresses pain points such as inefficient workflows, unstructured data, and manual processes, offering solutions that enhance accuracy, speed, and overall operational efficiency.
Tekst Interface & Screenshots
Tekst Official screenshot of the tool interface
What Can Tekst Do? Key Features
Custom AI Model
Tekst's AI model is trained on your company’s data, workflows, and expertise, ensuring it understands your unique business language and processes. It continuously learns and optimizes to improve efficiency at scale.
Enterprise-Grade Security
Tekst ensures full data ownership and control for your company. It processes information in real-time with enterprise-level security and compliance, adhering to GDPR and other industry standards.
Seamless Integration
Tekst integrates directly with your existing tools and systems, such as Outlook, SAP, and Salesforce, without requiring change management. This keeps operations smooth and scalable.
Process Mining
The AI model uncovers and automates your business processes by learning from historical data and real-time interactions, transforming manual tasks into efficient workflows.
Deep Context Understanding
Tekst goes beyond word processing to analyze context, sentiment, intent, and priorities in messages, ensuring accurate categorization and routing at enterprise scale.
Best Tekst Use Cases & Applications
Shared Inbox Management
Tekst automates the management of shared inboxes, ensuring emails are correctly labeled, routed, and prioritized. This reduces manual effort and improves collaboration among teams.
Accounts Payable
The platform processes invoices and payment requests automatically, reducing errors and speeding up the accounts payable cycle.
Order Intake
Tekst automates the order intake process, capturing and processing orders from emails and other channels, ensuring accuracy and efficiency.
Case & Incident Management
The AI classifies and prioritizes cases, enriches them with contextual insights, and routes them to the appropriate teams, improving resolution times.
How to Use Tekst: Step-by-Step Guide
Connect Tekst to your existing tech stack using the no-code setup. This seamless integration ensures minimal disruption to your current workflows.
The custom AI model begins process mining, learning your business’s unique language and workflows to ensure precision and scalability.
Tekst starts automating end-to-end workflows, transforming complex manual tasks into efficient processes that run effortlessly across your organization.
Monitor and optimize the AI’s performance as it continuously learns from new data, ensuring ongoing improvements in efficiency and accuracy.
Tekst Pros and Cons: Honest Review
Pros
Considerations
Is Tekst Worth It? FAQ & Reviews
Tekst uses AI to streamline and automate complex workflows, ensuring efficient processing of emails, tickets, and chats. The AI learns from your data to improve accuracy and efficiency over time.
Tekst extends Salesforce Einstein’s capabilities by handling complex workflows, large datasets, and multilingual processing, ensuring smarter automation and better results.
Yes. Tekst follows strict security protocols and compliance regulations. Data is deleted immediately after processing, ensuring full compliance with GDPR and other standards.
Tekst offers volume-based pricing with a 'No Cure, No Pay' guarantee. Contact the team for a tailored quote based on your business needs.