SnapTrap
Streamline bug reporting with Jira, Trello, or Linear
What is SnapTrap? Complete Overview
SnapTrap is a plug-and-play widget designed to streamline bug reporting by automatically capturing every detail—videos, screenshots, logs, and steps to reproduce—and sending them directly to your issue tracker (Jira, Trello, or Linear). It solves the pain points of incomplete bug reports and reduces resolution time by 70% by providing developers with comprehensive context upfront. Target users include development teams, QA engineers, and product managers who need efficient and detailed bug reporting tools.
SnapTrap Interface & Screenshots
SnapTrap Official screenshot of the tool interface
What Can SnapTrap Do? Key Features
Smart Screenshot Annotations
Capture and annotate screenshots without leaving your app. Highlight issues, draw attention to bugs, add comments, and hide sensitive information—all with intuitive tools. Features include color overlays, pen tool for precise markings, arrows to point at specific elements, and one-click capture with instant editing.
Video Recording with Auto Reproduction Steps
Every video automatically generates step-by-step reproduction instructions, eliminating 'works on my machine' excuses. Records up to 60 seconds of screen activity, tracks every click and user interaction, and captures form inputs and navigation flow. Perfect for complex, hard-to-describe bugs.
Complete Technical Context
Capture everything developers need to fix bugs fast, including full console logs, error stack traces, and network activity—all automatically collected. No manual data collection required. Features include capturing console errors, failed HTTP/HTTPS requests, frontend error logs, and browser metadata.
Integrations with Jira, Trello, and Linear
Seamlessly sync bug reports with your project management tools. Features include automatic ticket creation, custom field mapping, status synchronization, and attachment support for Jira; board integration, label automation, and member assignment for Trello; and one-click issue creation for Linear.
Customizable Widget
Design your bug reporting widget to match your brand. Choose colors, layout, and fields. The widget is mobile-responsive and can be deployed with a simple code snippet. Custom branding options are available, including the ability to remove 'Powered by SnapTrap' branding on higher-tier plans.
Best SnapTrap Use Cases & Applications
QA Testing
QA teams can use SnapTrap to capture detailed bug reports with annotated screenshots, video recordings, and console logs, reducing back-and-forth with developers and speeding up resolution time.
Customer Support
Support teams can guide users to submit bug reports directly through the widget, ensuring all necessary technical details are captured without requiring users to manually describe the issue.
Development Workflow
Developers can integrate SnapTrap with their Jira, Trello, or Linear workflows to receive comprehensive bug reports with all the context needed to reproduce and fix issues quickly.
How to Use SnapTrap: Step-by-Step Guide
Create Project: Set up your project in SnapTrap with just a few clicks. Define your project settings and preferences.
Connect Tools: Link your existing Jira, Trello, or Linear workspace. Secure OAuth integration takes seconds.
Customize Widget: Design your bug reporting widget to match your brand. Choose colors, layout, and fields.
Integrate & Deploy: Add the widget to your website with a simple code snippet. Start collecting detailed bug reports immediately.
SnapTrap Pros and Cons: Honest Review
Pros
Considerations
Is SnapTrap Worth It? FAQ & Reviews
SnapTrap is a lightweight widget that helps you capture comprehensive bug reports including screen recordings, console logs, environment details, and user interactions without leaving your site.
SnapTrap currently integrates natively with Jira, Trello, and Linear.
Not at all. The script is under 50 kB gzipped, loads asynchronously, and only records when a user launches the widget.
Every report contains a screen recording (up to 1 minute), console output, network requests, browser details, and user comments so developers have the full context they need.
Yes, there's a 14-day free trial on all plans. No credit card is required upfront. Try it risk-free, and cancel anytime.