Question Base
AI Answer Agent for Slack to automate repetitive questions
What is Question Base? Complete Overview
Question Base is an AI-powered answer agent designed to integrate seamlessly with Slack, automating responses to repetitive questions and capturing critical knowledge within chat threads. It addresses the common pain points of wasted expert time, buried answers, and manual documentation searches by providing instant, accurate responses sourced from existing documentation. Target users include fast-growing companies, enterprises, and teams that rely heavily on Slack for internal communication. The tool helps reduce the time employees spend searching for information and minimizes duplicated efforts by automatically answering up to 40% of repeated questions.
Question Base Interface & Screenshots
Question Base Official screenshot of the tool interface
What Can Question Base Do? Key Features
Slack Native Workflow
Question Base operates entirely within Slack, requiring no additional platforms or interfaces. It responds to questions in real-time, with an average response time of 3.2 seconds, ensuring minimal disruption to workflow.
Auto Reply from Docs
The AI agent searches across verified answer banks, integrated documentation (such as Google Drive, Confluence, and Notion), and Slack threads to provide precise answers. It includes source annotations for transparency and accuracy.
Knowledge Management
Question Base continuously learns from new answers provided in Slack, updating its knowledge base automatically. It tracks unanswered questions and provides analytics on resolution rates, automation rates, and answer accuracy.
Customizable AI Agent
Users can tailor the tone of voice, behavior workflows, and answer style per Slack channel. The agent can be deployed in both public and private channels, as well as direct messages.
Escalation Workflow
If the AI cannot answer a question, it escalates the query to designated experts, ensuring no question goes unanswered while still capturing the response for future reference.
Best Question Base Use Cases & Applications
Reducing Repetitive Questions
A fast-growing tech company uses Question Base to automatically answer common onboarding questions, saving each expert 6+ hours per week previously spent on repetitive responses.
Knowledge Capture
A remote team relies on Question Base to capture and organize critical knowledge shared in Slack threads, ensuring it doesn't get buried and remains accessible to all employees.
Scaling Support
An enterprise IT department uses Question Base to handle 35% of internal support queries automatically, reducing the load on human support staff and improving response times.
How to Use Question Base: Step-by-Step Guide
Book a demo or sign up for a pilot to configure Question Base for your Slack workspace.
Integrate Question Base with your existing documentation tools (e.g., Google Drive, Confluence, Notion).
Customize the AI agent's behavior, tone, and answer sources per Slack channel to match your team's needs.
Deploy Question Base in your Slack channels and direct messages. The AI will start answering questions automatically.
Monitor performance through analytics, refine answers, and let the AI learn from new responses to improve over time.
Question Base Pros and Cons: Honest Review
Pros
Considerations
Is Question Base Worth It? FAQ & Reviews
Question Base is an AI answer agent for Slack that automates responses to repetitive questions, saving time and improving knowledge management.
It integrates with Slack and your existing documentation tools to provide instant, accurate answers to common questions, learning from new responses over time.
Yes, Question Base is designed specifically for Slack and requires a Slack workspace to function.
Pricing starts at $8 per user/month for the Pro plan, with custom pricing available for Pilot and Enterprise plans.
Yes, Question Base is SOC 2 Type II certified, ensuring high standards of data security and compliance.