Keplar Voice
AI-powered voice moderator for scalable customer insights
What is Keplar Voice? Complete Overview
Keplar Voice is an AI-powered voice moderator designed to revolutionize customer research by conducting natural, human-like conversations at scale. It eliminates the limitations of traditional qualitative research methods, which are often slow, expensive, and biased. Keplar Voice enables businesses to gather rich insights from real customer conversations quickly and cost-effectively. The tool is particularly valuable for customer insights teams, product marketers, brand managers, and product managers who need to understand consumer behavior, test messaging, and validate ideas. With Keplar Voice, companies can conduct thousands of conversations, achieving 10x the number of customer interactions at 30% of the cost of traditional methods.
Keplar Voice Interface & Screenshots
Keplar Voice Official screenshot of the tool interface
What Can Keplar Voice Do? Key Features
Natural Conversations
Keplar Voice conducts human-like conversations with customers, gathering rich qualitative insights without the need for surveys or human moderators. This feature ensures that the data collected is authentic and free from moderator bias.
Objective and Consistent
Keplar Voice listens without leading conversations or suffering from fatigue, ensuring every participant receives the same objective, unbiased experience. This consistency is crucial for reliable data collection.
Fully Automated
The tool deploys expert-level research agents that handle the entire process end-to-end, from study setup to data synthesis. This automation allows teams to focus on decision-making rather than logistics.
Always Available
Keplar Voice enables instant conversations with customers, wherever they are. This feature ensures continuous engagement and learning throughout the customer lifecycle.
Scalable Insights
Keplar Voice allows businesses to conduct thousands of conversations simultaneously, delivering deeper insights faster and cheaper than traditional market research methods.
Best Keplar Voice Use Cases & Applications
Customer Insights
Run in-depth interviews, concept and message tests, identify whitespace, and understand category drivers. Keplar Voice helps uncover the 'why' behind consumer behavior at scale.
Product Marketing
Understand target audiences, test messaging, and assess brand perception. Keplar Voice enables product marketers to gather real-time feedback and drive efficient growth.
Brand Management
Explore new audiences, validate ideas, and get fast feedback on assets. Brand managers can use Keplar Voice to ensure their strategies resonate with consumers.
Product Development
Test new features, positioning, and assets. Product managers can conduct win/loss analysis by interviewing customers, ensuring their products meet market needs.
Customer Retention
Analyze churn drivers, gather exit feedback, and identify at-risk segments. Keplar Voice helps businesses proactively address customer concerns and improve retention.
How to Use Keplar Voice: Step-by-Step Guide
Setup your Study: Work with Keplar's embedded Research Agent to convert a brief or business question into a moderation guide. This step takes just 2 minutes and includes learning goals and study templates.
Customize your Moderator: Tailor the AI moderator to align with your specific research objectives and brand voice. This ensures the conversations feel natural and relevant to your audience.
Select your Audience: Define the target audience for your study. Keplar Voice can engage with a diverse range of customer segments, ensuring you gather insights from the right people.
Synthesize the Data: Keplar Voice automatically processes and synthesizes the conversation data, identifying key themes and insights. This step saves hours of manual analysis.
Share your Custom Reports: Generate and share detailed reports with stakeholders. These reports include actionable insights that can inform decision-making across your organization.
Keplar Voice Pros and Cons: Honest Review
Pros
Considerations
Is Keplar Voice Worth It? FAQ & Reviews
Keplar Voice is designed to listen without leading, ensuring that conversations are natural and free from moderator bias. The AI does not suffer from fatigue, maintaining consistency across all interactions.
Keplar Voice is ideal for customer insights teams, product marketers, brand managers, and product managers across various industries. Any business that needs to understand consumer behavior at scale can benefit.
Keplar Voice delivers insights in hours, compared to weeks with traditional methods. From study setup to shareable reports, the entire process is streamlined for speed.
Yes, Keplar Voice offers flexible pricing plans, including a free tier, making it accessible for businesses of all sizes. Small businesses can start with limited conversations and scale as needed.
Yes, Keplar Voice offers custom integrations for enterprise customers. This ensures seamless data flow between Keplar Voice and other tools in your tech stack.