Inya.ai
No-code platform to build and deploy GenAI agents for businesses
What is Inya.ai? Complete Overview
Inya.ai is a leading no-code platform that empowers businesses to create Agentic AI-powered conversational agents with ease. Our GenAI agents help automate customer support, sales, and multilingual interactions, providing intelligent, human-like conversations. The platform enables businesses across various industries to build, customize, and deploy AI agents quickly without coding. Whether you're a small business or an enterprise, Inya.ai enables seamless, scalable voice automation that drives efficiency and improves customer experiences. The platform supports over 10+ Indic and 15+ Global languages, making it ideal for businesses with diverse customer bases.
Inya.ai Interface & Screenshots
Inya.ai Official screenshot of the tool interface
What Can Inya.ai Do? Key Features
No-Code Agent Builder
Build, customize, and deploy GenAI agents without any coding knowledge. The intuitive interface allows businesses to create tailored conversational agents in minutes using pre-built templates and blueprints.
Multilingual Support
Support for 10+ Indic and 15+ Global languages enables natural communication with diverse customer bases. The platform handles multiple languages, dialects, and accents with high accuracy.
Voice & Chat Integration
Seamless integration across voice and chat channels allows customers to interact through their preferred medium. Test agents through web, phone calls, or chat interfaces.
Enterprise-grade Security
Compliant with SOC 2 Type II, SOC 3, ISO, HIPAA, PCIDSS, and GDPR standards. Features include end-to-end encryption, secure authentication protocols, and regular security audits.
Extensive Integration Network
Connect with various business systems including CRM, ticketing systems, and more through pre-built integrations that extend the functionality of your AI agents.
Pre-built Agent Templates
Jumpstart development with industry-specific templates for e-commerce, banking, healthcare, HR support, and more, reducing setup time significantly.
Best Inya.ai Use Cases & Applications
E-commerce Customer Support
AI agents handle product inquiries, order tracking, returns, and FAQs, reducing response times by 90% while providing 24/7 multilingual support.
Voice Banking Assistant
Enable customers to check balances, transfer funds, and apply for loans through secure voice interactions, reducing branch visits by 50%.
Healthcare Patient Support
Automate appointment scheduling, medication reminders, and basic health inquiries while maintaining HIPAA compliance for sensitive data.
Multilingual Call Center
Provide customer support in 10+ Indic and 15+ global languages without hiring multilingual staff, cutting operational costs significantly.
HR Onboarding Assistant
Guide new hires through company policies, paperwork, and FAQs, reducing HR workload by 70% during peak hiring periods.
How to Use Inya.ai: Step-by-Step Guide
Choose a pre-built agent template that matches your use case from the library of available blueprints (e.g., customer service, HR support, lead generation).
Customize your agent by selecting language capabilities, voice characteristics, and integration options through the no-code interface.
Test your agent through both voice and chat interfaces to ensure it responds accurately to various queries and scenarios.
Connect your agent to necessary business systems like CRM, ticketing, or databases using the integration hub.
Deploy your agent across multiple channels including phone systems, websites, and messaging platforms to start interacting with customers.
Monitor performance and continuously improve your agent using analytics and feedback collected from real interactions.
Inya.ai Pros and Cons: Honest Review
Pros
Considerations
Is Inya.ai Worth It? FAQ & Reviews
Inya.ai is an Agentic AI platform that enables automated, human-like conversations through GenAI-powered agents. It processes and responds to interactions for various business functions like customer service, sales support, HR operations, technical assistance, lead generation, and feedback collection.
The platform supports 10+ Indic and 15+ Global languages including Hindi, Kannada, Telugu and more, with the ability to understand various dialects and accents within these languages.
Yes, agents can be extensively customized for functions like customer service, sales support, HR processes, technical support, lead generation, and feedback collection. Businesses can tailor responses, workflows, and integrations to their specific requirements.
Absolutely. The platform is scalable and adaptable for both small businesses and large enterprises, with customization options suitable for different business sizes and requirements.
The platform includes comprehensive security measures like end-to-end encryption, compliance with data protection regulations (GDPR, HIPAA), secure authentication protocols, regular security audits, and secure cloud storage with redundancy.