Flochat
No-code chat automation for SaaS teams
What is Flochat? Complete Overview
Flochat is a powerful chat automation platform designed specifically for SaaS teams to bridge communication gaps between products and users without requiring any coding knowledge. It helps over 200 SaaS teams automate their daily workflows and improve user engagement across all lifecycle stages. The platform integrates customer data, marketing automation, and analytics into one solution, supporting 15+ messaging channels to break free from siloed communication methods. With its retention-driven AI capabilities, Flochat helps reduce churn through omni-channel assistants and in-app support, resolving 13k messages and 98% of platform queries in just three months for some clients.
Flochat Interface & Screenshots
Flochat Official screenshot of the tool interface
What Can Flochat Do? Key Features
Omni-channel Inbox
Centralize communications across all channels where your users are active, eliminating siloed conversations and providing a unified view of customer interactions.
Multi-channel Automation
Access 15+ messaging channels to expand user engagement beyond traditional web forms and help documentation, increasing touchpoints and conversion opportunities.
Retention-driven AI
AI-powered assistants proactively engage users across channels, providing in-app support and reducing churn through intelligent, context-aware interactions.
GitBook Docs AI
Unique integration that syncs with your GitBook documentation, transforming static docs into an interactive chatbot experience for instant user support.
API Sync
Transform your API documentation into dynamic, accessible integrations that users can interact with directly through chat interfaces.
Best Flochat Use Cases & Applications
User Onboarding
Automate personalized welcome sequences and feature tutorials through chat, reducing time-to-value for new users.
Technical Support
Resolve 98% of platform queries automatically by connecting Flochat to your documentation and knowledge base.
Retention Campaigns
Identify at-risk users through engagement patterns and trigger targeted retention messages across their preferred channels.
API Documentation
Transform static API docs into interactive chat experiences where developers can get instant, contextual answers.
How to Use Flochat: Step-by-Step Guide
Sign up for the 14-day free trial (no credit card required) to access all platform features immediately.
Connect your existing tools and data sources through Flochat's no-code integration system.
Configure your chat automation workflows by selecting triggers and actions across your connected platforms.
Set up your omni-channel inbox to consolidate communications from all supported messaging platforms.
Deploy AI assistants to handle common queries and route complex issues to your human support team.
Flochat Pros and Cons: Honest Review
Pros
Considerations
Is Flochat Worth It? FAQ & Reviews
Yes, Flochat offers a full 14-day trial with all features included and absolutely no credit card required to sign up.
Flochat specializes in chat automation for SaaS teams, offering more focused functionality than general automation tools while eliminating the need for complex Zapier setups.
Flochat integrates with 15+ popular messaging platforms, allowing you to meet users wherever they prefer to communicate.
Flochat can sync with your GitBook documentation to instantly create a knowledgeable chatbot that answers user questions based on your existing docs.