Conversed.ai
AI Agents for customer service, HR, and sales automation via chat, email & voice.
What is Conversed.ai? Complete Overview
Conversed.ai specializes in AI-driven customer service, HR, and sales automation through intelligent AI Agents. These agents handle employee inquiries (HR/IT), drive conversational commerce, and automate customer support across chat, email, and voice channels. Designed for enterprises and businesses, Conversed.ai optimizes agent performance with Retrieval-Augmented Generation (RAG) and integrates seamlessly with existing CRM, ERP, and HRIS systems. Prioritizing data privacy (GDPR, ISO 27001/9001 certified), the platform anonymizes personal data and offers 24/7 multilingual support via OpenAI, Anthropic, and other LLMs. Clients like DIAGEO and Visma Group report increased efficiency, lead generation, and customer satisfaction.
Conversed.ai Interface & Screenshots
Conversed.ai Official screenshot of the tool interface
What Can Conversed.ai Do? Key Features
Multi-Channel AI Agents
Deploy AI Agents across websites, WhatsApp, Microsoft Teams, and email to automate responses 24/7. Supports seamless handoff to human agents when needed.
Retrieval-Augmented Generation (RAG)
Enhances accuracy by training AI Agents on client-specific content (FAQs, knowledge bases), ensuring contextually relevant responses.
GDPR-Compliant Data Handling
Anonymizes personal data before LLM processing, with built-in modules for data access/deletion requests. ISO 27001/9001 certified.
Conversational Commerce
Drives sales by engaging customers via AI-powered chat, qualifying leads, and enriching CRM profiles for higher conversions.
HR/IT Employee Support
Automates internal queries (e.g., onboarding, IT tickets), reducing workload and improving employee productivity.
Best Conversed.ai Use Cases & Applications
Customer Support Automation
DIAGEO uses Conversed.ai to handle FAQs, freeing human agents for complex queries, boosting response times, and improving satisfaction.
HR Onboarding
Zorg van de Zaak’s AI Agent 'Tod' assists employees with IT/HR requests, streamlining internal workflows.
Lead Generation
Visma Raet’s AI Agent 'Hjelp' engages website visitors, capturing leads and enhancing user experience.
How to Use Conversed.ai: Step-by-Step Guide
Book a demo to discuss use cases (e.g., customer support, HR automation).
Integrate AI Agents with your CRM, knowledge base, or chat platforms (e.g., WhatsApp, Microsoft Teams).
Train agents using RAG on your proprietary data (FAQs, manuals) for tailored responses.
Deploy AI Agents across chosen channels and monitor performance via analytics.
Conversed.ai Pros and Cons: Honest Review
Pros
Considerations
Is Conversed.ai Worth It? FAQ & Reviews
Yes. Data is anonymized before LLM processing, and we comply with GDPR, ISO 27001/9001.
OpenAI (ChatGPT), Anthropic (Claude), and others, chosen for optimal performance.
Agents resolve common issues; complex queries are escalated to human teams.