Bolna AI
Voice AI Agents for Indian Languages - Build, Test, Deploy, Scale
What is Bolna AI? Complete Overview
Bolna AI is a cutting-edge platform that enables businesses to create, test, deploy, and scale conversational Voice AI agents in multiple Indian languages, including Hinglish, Hindi, Tamil, and Telugu. Designed to cater to various industries such as Ecommerce, EdTech, Health Tech, BFSI, and Hospitality, Bolna AI simplifies the process of integrating voice AI into business operations. The platform supports both no-code users and developers, offering flexibility with pre-built templates or custom configurations. With features like bulk calling, custom API triggers, and human-in-the-loop capabilities, Bolna AI ensures seamless and natural conversations with low latency. The platform also emphasizes data privacy, offering India/USA-specific data residency and on-prem deployment options.
Bolna AI Interface & Screenshots
Bolna AI Official screenshot of the tool interface
What Can Bolna AI Do? Key Features
Multilingual Support
Bolna AI supports 10+ Indian and foreign languages, enabling businesses to engage with customers in their preferred language. This feature is particularly beneficial for companies targeting diverse linguistic demographics in India.
Bulk Calling at Scale
Run large-scale campaigns with thousands of AI calls simultaneously. This feature is ideal for businesses looking to automate outreach, surveys, or customer support at scale.
Custom API Triggers
Integrate external APIs in real-time during live conversations, allowing for dynamic responses and actions based on customer inputs. This enhances the flexibility and functionality of voice agents.
Human-in-the-Loop
Seamlessly transfer calls to human agents when needed, ensuring a smooth customer experience. This feature is crucial for handling complex queries that require human intervention.
Natural Conversations
Bolna AI agents understand interruptions and reply with less than 300ms latency, making interactions feel more natural and human-like. This improves customer satisfaction and engagement.
Enterprise Plans
Tailored solutions for large organizations, including best-in-class pricing, custom integrations, and forward-deployed support. These plans are designed to meet the specific needs of enterprises.
100% Data Privacy
Bolna AI offers India/USA-specific data residency and on-prem deployment options, ensuring compliance with local data privacy regulations and providing peace of mind for businesses.
Model Switching
Run each call with the most suitable ASR, LLM, and TTS models, optimizing performance and cost-efficiency based on the specific use case.
Best Bolna AI Use Cases & Applications
E-commerce Cart Recovery
Automate cart recovery calls for e-commerce businesses, reducing abandoned carts and increasing conversions. Bolna AI can handle thousands of calls simultaneously, providing personalized reminders to customers.
Technical Screening
Streamline technical interviews with automated voice agents, reducing hiring costs and time. Bolna AI can conduct structured interviews and provide insights for recruiters.
Customer Support
Offer 24/7 multilingual customer support, handling refunds, subscriptions, and other queries with zero wait time. Bolna AI ensures empathetic and accurate responses.
Revenue Recovery
Automate recovery calls for unpaid invoices or subscriptions, recovering significant revenue with minimal effort. Bolna AI's agents can handle complex recovery scenarios efficiently.
How to Use Bolna AI: Step-by-Step Guide
Connect Account: Sign in to the Bolna AI dashboard to access the platform and start configuring your voice agent.
Configure Agent: Choose from pre-built templates or build a custom agent from scratch, tailoring it to your specific business needs.
Click to Call: Trigger calls, campaigns, or connect the agent with your phone number to start engaging with customers.
API Integration (for developers): Use Bolna AI's API to integrate voice agents into your existing systems, with support for Python, JavaScript, and cURL.
Bolna AI Pros and Cons: Honest Review
Pros
Considerations
Is Bolna AI Worth It? FAQ & Reviews
Bolna AI supports 10+ Indian and foreign languages, including Hinglish, Hindi, Tamil, and Telugu.
Yes, Bolna AI offers seamless integrations with platforms like n8n, Make.com, and Zapier, as well as custom API support for developers.
Bolna AI does not offer a free plan, but it provides flexible pay-as-you-go options and affordable bundles for small businesses.
Bolna AI offers India/USA-specific data residency and on-prem deployment options to ensure compliance with local data privacy regulations.
Yes, Bolna AI can run campaigns with thousands of AI calls simultaneously, making it ideal for large-scale outreach and customer engagement.